Selected passages from the FDA letter
Quoted FDA text from the published dataset. These selected excerpts are not the complete letter.
Passage 1You failed to establish the specifications required under 21 CFR 111.70. Specifically:
Passage 2You failed to establish and follow written procedures for the requirements to review and investigate a product complaint, as required under 21 CFR 111.553. Specifically, our investigators requested your written procedures to review and investigate a product complaint. You stated that you did not have this procedure, and you did not provide it.
Passage 3You failed to establish and follow written procedures for when a returned dietary supplement is received, as required under 21 CFR 111.503. Specifically, our investigators requested your written procedures for when a returned dietary supplement is received. You stated that you did not have these written procedures, and none were provided.
Passage 4You failed to establish and follow written procedures for holding and distributing operations, as required by 21 CFR 111.453. Specifically, during the inspection, you said you had not established written procedures for holding and distributing operations.
Citations in the original letter
As cited in this historical letter, not a statement of current regulatory requirements.
- 21 CFR 101.36
- 21 CFR 101.9(b)
- 21 CFR 101.12(b)
- 21 CFR 101.36(e)(1)
- 21 CFR 101.36(c)(2)
- 21 CFR 101.36(b)(3)(ii)(A)
- 21 CFR 101.4(h)(1)
- 21 CFR 101.4(h)
- 21 CFR 101.4
- 21 CFR 101.93(d)
- 21 CFR 101
- 21 CFR 111.70
- 21 CFR 111.70(b)
- 21 CFR 111.75(c)
- 21 CFR 111
- 21 CFR 111.70(b)(1)
- 21 CFR 111.70(b)(2)
- 21 CFR 111.70(d)
- 21 CFR 111.70(e)
- 21 CFR 111.73
- 21 CFR 111.75(a)(1)(i)
- 21 CFR 111.75(a)(1)(ii)
- 21 CFR 111.75(a)(2)
- 21 CFR 111.95
- 21 CFR 111.103
- 21 CFR 111.140(b)(1)
- 21 CFR 111.205(a)
- 21 CFR 111.255(b)
- 21 CFR 111.260
- 21 CFR 111.260(b)
- 21 CFR 111.260(c)
- 21 CFR 111.260(d)
- 21 CFR 111.260(f)
- 21 CFR 111.260(g)
- 21 CFR 111.260(h)
- 21 CFR 111.260(j)
- 21 CFR 111.260(j)(1)
- 21 CFR 111.260(j)(2)
- 21 CFR 111.260(k)
- 21 CFR 111.260(k)(1)
- 21 CFR 111.260(k)(2)
- 21 CFR 111.260(k)(3)
- 21 CFR 111.260(l)
- 21 CFR 111.260(l)(1)
- 21 CFR 111.260(l)(i)
- 21 CFR 111.260(l)(ii)
- 21 CFR 111.260(l)(2)
- 21 CFR 111.260(l)(3)
- 21 CFR 111.260(l)(4)
- 21 CFR 111.260(m)
- 21 CFR 111.260(n)
- 21 CFR 111.553
- 21 CFR 111.503
- 21 CFR 111.453
- 21 CFR 111.475(b)(1)
- 21 CFR 111.27(d)
- 21 CFR 111.25(c)
- 21 CFR 201.5