Zhao Qing Longda Biotechnology Co. Ltd.
FDA issued a warning letter to Zhao Qing Longda Biotechnology Co. Ltd. (Zhaoqing Shi, Guangdong Sheng, China) on Sep 18, 2023. Subject: Refusal to Provide Access to and Copying of Records.
From the letter: “On March 17, 2023, the FDA sent an electronic request for records and other information pursuant to section 704(a)(4) of the Federal Food, Drug, and Cosmetic Act (FD&C Act), 21 U.S.C. 374(a)(4), to the contact email address provided in…”
At a glance
What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.
- Violations
- 2 findings · 2 issue types
- Cited
- No CFR or ISO section
- Response due
- Not stated in the letter
- FDA asks for
- 2 actions
- Named as possible actions
- Import alert, refusal of admission
- Issued by
- Center for Drug Evaluation and Research
- Published status
- No close-out recorded
AI assisted findings
Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.
01Records & data integrityThe firm failed to respond to FDA's records requests under section 704(a)(4).
On March 17, 2023, the FDA sent an electronic request for records and other information pursuant to section 704(a)(4) of the Federal Food, Drug, and Cosmetic Act (FD&C Act), 21 U.S.C. 374(a)(4), to the contact email address provided in your registration file. This request went unanswered.
02OtherThe firm refused to allow FDA to audit and inspect its facility.
On April 19, 2023, you responded stating that you were “not prepared to allow the FDA to audit and inspect” your firm.
What FDA requested
- Respond in writing within 15 working days
- Provide information for consideration and/or request FDA inspection
FDA Warning Letter
14 paragraphs · 1 sectionText as published on FDA.gov, retrieved Sep 8, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)
1Letter text
8 paragraphs
Your firm was registered with the United States Food and Drug Administration (FDA or Agency) as a manufacturer of over-the-counter (OTC) drug products, including toothpaste for children. Ingredients of the drugs registered as manufactured at your firm include ingredients susceptible to Diethylene Glycol (DEG) and Ethylene Glycol (EG) substitution. A review of import records showed multiple shipments of drug products into the United States, which declared Zhao Qing Longda Biotechnology Co. Ltd., as the drug manufacturer. On March 17, 2023, the FDA sent an electronic request for records and other information pursuant to section 704(a)(4) of the Federal Food, Drug, and Cosmetic Act (FD&C Act), 21 U.S.C. 374(a)(4), to the contact email address provided in your registration file. This request went unanswered. Second and third requests were sent via email on April 6 and April 18, 2023. On April 19, 2023, you responded stating that you were “not prepared to allow the FDA to audit and inspect” your firm. The Agency sent a follow-up written request for such records and other information on April 28, 2023, to your registered address on file; however, we received a delivery failure notification. Pursuant to section 704(a)(4), FDA’s request and follow-up communications included a sufficient and clear description of the records sought.
It is a prohibited act under section 301(e) of the FD&C Act (21 U.S.C. 331(e)) to refuse to permit access to or copying of any record as required by section 704(a).
The use of ingredients contaminated with DEG or EG has resulted in various lethal poisoning incidents in humans worldwide. See FDA’s guidance document Testing of Glycerin, Propylene Glycol, Maltitol Solution, Hydrogenated Starch Hydrolysate, Sorbitol Solution, and Other High-Risk Drug Components for Diethylene Glycol and Ethylene Glycol to help you meet the current good manufacturing practice (CGMP) requirements when manufacturing drugs containing ingredients at high-risk for DEG or EG contamination at https://www.fda.gov/media/167974/download.
Because your firm failed to respond to the section 704(a)(4) records requests and associated communication attempts, we have no indication of the level of quality assurance for drugs registered as manufactured at your facility.
Until FDA is able to confirm compliance with CGMP and other applicable requirements, we may withhold approval of any new applications or supplements listing your firm as a drug manufacturer. In addition, shipments of articles manufactured at Zhao Qing Longda Biotechnology Co. Ltd., No. 20 Yingbin Road, Gaoxin District, Zhaoqing Guangdong, 526238 China into the United States that appear to be adulterated or misbranded are subject to being detained or refused admission pursuant to section 801(a)(3) of the FD&C Act, 21 U.S.C. 381(a)(3).
FDA placed all drugs and drug products manufactured by your firm on Import Alert 66-79 on August 29, 2023.
After you receive this letter, respond to this office in writing within 15 working days. In response to this letter, you may provide information for our consideration as we continue to assess your activities and practices, and/or submit a request to schedule an FDA inspection.
Send your electronic reply to CDER-OC-OMQ-Communications@fda.hhs.gov. Identify your response with FEI #3014354419 and ATTN: Matthew R. Dionne, Pharm.D., Compliance Officer.
Citations and trends
Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.
This letter cites no 21 CFR section or ISO 13485 clause.
Issue types
Record details
- Issuing center
- Center for Drug Evaluation and Research
- Issuing office
- Center for Drug Evaluation and Research
- Location
- Zhaoqing Shi, Guangdong Sheng, China
- Letter posted date
- Sep 26, 2023
- Letter issue date
- Sep 18, 2023
- Addressed to
- Not recorded
- Inspection dates
- Not recorded
- Response window
- Not verified in this snapshot. Consult the original letter.
- Record length
- 549 words · 0 recorded redactions
- Published status
- No published close-out
- FDA reference
- 320-23-39
- Original letter
- View on FDA.gov (opens in a new tab)
- Dataset last checked
- Nov 11, 2026 · How this is built
A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.