Zenzi Pharmaceutical Industries Pvt. Ltd.
FDA issued a warning letter to Zenzi Pharmaceutical Industries Pvt. Ltd. (Dist. Thane, Maharashtra, India) on Feb 13, 2025. Subject: Refusal to Provide Access to and Copying of Records.
From the letter: “It is a prohibited act under section 301(e) of the FD&C Act (21 U.S.C. 331(e)) to refuse to permit access to or copying of any record as required by section 704(a).”
FDA published a close-out letter on Sep 24, 2026. The findings below are from the original warning letter.
At a glance
What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.
- Violations
- 1 finding · 1 issue type
- Cited
- No CFR or ISO section
- Response due
- Not stated in the letter
- FDA asks for
- 3 actions
- Named as possible actions
- Import alert, refusal of admission
- Issued by
- Center for Drug Evaluation and Research
- Published status
- Close-out Sep 24, 2026
AI assisted findings
Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.
01Records & data integrity · 21 U.S.C. 374(a)(4)The firm failed to respond to FDA's records requests under section 704(a)(4), constituting refusal to permit access to records.
It is a prohibited act under section 301(e) of the FD&C Act (21 U.S.C. 331(e)) to refuse to permit access to or copying of any record as required by section 704(a). Because your firm failed to respond to the section 704(a)(4) records requests and associated communication attempts, we have no indication of the level of quality assurance for drugs listed as manufactured at your facility.
What FDA requested
- FDA sent an electronic request for records and other information pursuant to section 704(a)(4) of the FD&C Act, 21 U.S.C. 374(a)(4), to the contact e-mail provided in your customer’s contract manufacturing agreement.
- The Agency sent a follow-up written request for such records and other information on November 7, 2024.
- A third request was sent via e-mail on November 15, 2024.
FDA Warning Letter
13 paragraphs · 1 sectionText as published on FDA.gov, retrieved Sep 8, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)
1Letter text
7 paragraphs
Your facility is registered with the United States Food and Drug Administration (FDA or Agency) as a manufacturer of prescription drug products. A review of records showed that you are a contract manufacturing facility of prescription drug product that was delivered into the United States. On October 29, 2024, the FDA sent an electronic request for records and other information pursuant to section 704(a)(4) of the Federal Food, Drug, and Cosmetic Act (FD&C Act), 21 U.S.C. 374(a)(4), to the contact e-mail provided in your customer’s contract manufacturing agreement. This request went unanswered. The Agency sent a follow-up written request for such records and other information on November 7, 2024. Delivery to you was confirmed by the shipper. On November 13, 2024, your Vice President of Quality responded via e-mail stating your firm does not supply (b)(4) ((b)(4) Injection USP) labeled with the address of (b)(4) (your customer). This is in contradiction to records provided by your customer. A third request was sent via e-mail on November 15, 2024. You failed to respond to these attempted communications or otherwise provide the requested records or other information. Pursuant to section 704(a)(4), FDA’s request and follow-up communications included a sufficient and clear description of the records sought.
A contract manufacturing agreement provided by the (b)(4) owner and other records show that you are the manufacturer of (b)(4), which was shipped to the United States. These records include your registration file, your certificate of analysis, and a batch production record for (b)(4).
It is a prohibited act under section 301(e) of the FD&C Act (21 U.S.C. 331(e)) to refuse to permit access to or copying of any record as required by section 704(a). Because your firm failed to respond to the section 704(a)(4) records requests and associated communication attempts, we have no indication of the level of quality assurance for drugs listed as manufactured at your facility.
FDA placed all drugs and drug products manufactured by your firm on Import Alert 66-79 on February 12, 2025.
Until FDA is able to confirm compliance with Current Good Manufacturing Practice (CGMP) and other applicable requirements, we may withhold approval of any new applications or supplements listing your firm as a drug manufacturer. In addition, shipments of articles manufactured at Zenzi Pharmaceutical Industries Pvt. Ltd., FEI 3032916295, located at Plot No. H-53, Additional Murbad M.I.D.C., Kudavali, Dist. Thane, Maharashtra, India, into the United States that appear to be adulterated or misbranded are subject to being detained or refused admission pursuant to section 801(a)(3) of the FD&C Act, 21 U.S.C. 381(a)(3).
After you receive this letter, respond to this office in writing within 15 working days. In response to this letter, you may provide information for our consideration as we continue to assess your activities and practices, and/or submit a request to schedule an FDA inspection.
Send your electronic reply to CDER-OC-OMQ-Communications@fda.hhs.gov. Identify your response with FEI 3032916295 and ATTN: Kevin Maguire.
Citations and trends
Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.
This letter cites no 21 CFR section or ISO 13485 clause.
Issue types
Record details
- Issuing center
- Center for Drug Evaluation and Research
- Issuing office
- Center for Drug Evaluation and Research
- Location
- Dist. Thane, Maharashtra, India
- Letter posted date
- Feb 18, 2025
- Letter issue date
- Feb 13, 2025
- Addressed to
- Managing Director
- Inspection dates · model-assisted
- Feb 12, 2025 to Feb 12, 2025
- Response window
- Not verified in this snapshot. Consult the original letter.
- Record length
- 509 words · 7 recorded redactions
- Published status
- Close-out published Sep 24, 2026
- FDA reference
- 320-25-45
- Original letter
- View on FDA.gov (opens in a new tab)
- Dataset last checked
- Nov 11, 2026 · How this is built
A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.