Drugs

Professional Disposables International, Inc.

FDA issued a warning letter to Professional Disposables International, Inc. (Orangeburg, NY, United States) on Jan 7, 2022, citing 21 CFR 314.81, 21 CFR 211.192 and 21 CFR 211.34. Subject: CGMP, Finished Pharmaceuticals, Adulterated.

From the letter: “Your quality unit (QU) attributed the OOS result to a pipetting error or incorrect dilution without appropriate supporting evidence, as your analyst did not retain any of the glassware used for sample preparation.”

Orangeburg, NY, United StatesIssued Jan 7, 2022Posted Jan 18, 2022Close-out Dec 12, 2024

FDA published a close-out letter on Dec 12, 2024. The findings below are from the original warning letter.

At a glance

What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.

Violations
10 findings · 5 issue types
Response due
Not stated in the letter
FDA asks for
7 actions
Named as possible actions
Seizure, injunction
Issued by
Division of Pharmaceutical Quality Operations I · Office of Inspections and Investigations
Published status
Close-out Dec 12, 2024

AI assisted findings

Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.

01Investigations & OOS · 21 CFR 211.192OOS investigation 20-0032-NY for Prevantics Swabstick batch 12000124 was inadequate; root cause attributed to pipetting error without evidence, retesting without original sample, no production review or CAPA, and batch released based on passing retest.
Your quality unit (QU) attributed the OOS result to a pipetting error or incorrect dilution without appropriate supporting evidence, as your analyst did not retain any of the glassware used for sample preparation. Additionally, you retested the batch, (b)(4) samples, without (b)(4) the original sample. Your firm failed to initiate (b)(4) investigation to review your manufacturing process and did not initiate a CAPA. Batch 12000124 was released based on the passing retest result.
02Investigations & OOS · 21 CFR 211.192OOS investigation 20-0099-NY for Prevantics Swab batch 11900228ES was inadequate; no assignable laboratory root cause, delayed closure, no assessment of other batches, no production review or CAPA.
Your laboratory investigation did not document an assignable laboratory root cause for the OOS result. You retested the Prevantics® Swab batch 11900228ES almost (b)(4). These (b)(4) results were within specification. On July 17, 2020, your QU closed this investigation, almost four months after the initial OOS was obtained. You concluded that the initial OOS result was due to variation among analysts and within the HPLC instrument, without supporting evidence. Moreover, you did not perform an assessment of other batches analyzed using the same HPLC instrument. Your firm failed to initiate a (b)(4) investigation to review your manufacturing process, did not initiate a CAPA, and did not determine if other batches were affected.
03Investigations & OOS · 21 CFR 211.192OOS investigation 20-0210-NY for Prevantics Swab batch 11800257JS was inadequate; initial OOS result invalidated due to calculation error without production review or CAPA, and no assessment of other batches.
Your firm invalidated the initial OOS result and closed the investigation on August 19, 2020, two months after the OOS investigation was initiated, with no explanation for the delay. Your firm failed to initiate a (b)(4) investigation to review your manufacturing process, did not initiate a CAPA, and did not determine if other batches were affected.
04Labeling, claims & marketingAnnual report for NDA 21524 incorrectly reported a passing result for a stability interval; no FAR or amendment was submitted.
Furthermore, our review of the annual report for NDA 21524 submitted to the agency on July 16, 2021, found that you incorrectly reported the (b)(4) result, a passing result for the (b)(4) interval. Neither a FAR nor an amendment to the annual report was submitted to the Agency.
05Investigations & OOS · 21 CFR 211.192All three OOS investigations concluded analytical error without adequate scientific justification and failed to initiate production review or CAPA.
In all three investigations, you concluded, without adequate scientific justification, that analytical error was the most probable root cause for the original OOS results. Your firm also failed to initiate a (b)(4) production review or CAPA at the conclusion of the investigations, including a comprehensive evaluation of the product development, manufacturing validation, previous failing results obtained, and analytical test method.
06Investigations & OOS · 21 CFR 211.192Response to Form FDA 483 was inadequate; lacked scientific evidence for laboratory error conclusions, no appropriate CAPAs, no evaluation of other marketed batches, and no assessment of other invalidated OOS results.
Your response is inadequate. Although you suggested possible root causes, you lacked scientific evidence to support your conclusions that laboratory errors had occurred. Your firm also failed to initiate appropriate CAPAs. The batch with the OOS result for release testing was released based on passing retest results. For the stability timepoint OOS result batches, there was no evaluation to determine if any other marketed batches were associated with the failure. Further, your response did not evaluate whether other OOS results were inappropriately invalidated (approximately 55 of 78 OOS results were invalidated from May 5, 2019, to May 4, 2021).
07Investigations & OOS · 21 CFR 211.192Revised OOS SOP version 9 remains deficient; unclear on when to initiate production investigation and does not ensure invalidation only based on clear evidence.
However, the revised SOP (b)(4) version 9 remains deficient. The procedure is not clear on how or when an OOS (b)(4) investigation should be initiated and does not ensure that an invalidation of OOS results due to a laboratory error is only based on clear evidence.
08CAPA · 21 CFR 211.192CAPA plan does not include actions for batches released for distribution or testing of retain samples to ensure marketed batches are not compromised.
However, your CAPA plan does not include any proposed action for the above referenced batches released for distribution and the testing of retain samples to ensure that batches currently on the U.S. market are not compromised.
09OtherVoluntary recall of Povidone-Iodine batches did not extend to other products that also failed assay specifications.
However, Professional Disposables International (PDI), Inc. did not extend the recall to the other products, Prevantics (chlorhexidine gluconate 3.15% (w/v) and isopropyl alcohol 70% (v/v)) Swabstick, Maxi Swabstick and Swab, which also failed to meet assay specifications.
10Complaints & adverse event reportingFailed to submit NDA Field Alert Reports for distributed batches 12000124, 11900228ES, and 11800257JS under NDA 21524.
The inspection revealed that you failed to submit NDA FARs to FDA in compliance with 21 CFR § 314.81(b)(1)(i) and (ii) as required by section 505(k) of the Act [21 U.S.C. § 355(k)] for failing assay results for distributed batches 12000124, 11900228ES, and 11800257JS under NDA 21524.

Additional FDA passages

2 extracted findings

Selected FDA passages, not the complete letter.

01

Your firm failed to thoroughly investigate any unexplained discrepancy or failure of a batch or any of its components to meet any of its specifications, whether or not the batch has already been distributed (21 CFR 211.192).

02

Failure to address violations may also cause FDA to withhold issuance of Export Certificates. FDA may withhold approval of new applications or supplements listing your firm as a drug manufacturer until any violations are completely addressed and we confirm your compliance with CGMP. We may re-inspect to verify that you have completed corrective actions to address any violations.

What FDA requested

  • Comprehensive, independent assessment of overall system for investigating deviations, discrepancies, complaints, OOS results, and failures, with detailed action plan for remediation including improvements in investigation competencies, scope determination, root cause evaluation, CAPA effectiveness, QU oversight, and written procedures.
  • Revised procedure describing when an OOS laboratory investigation would trigger a (b)(4) investigation (e.g., review of production and sampling procedures, additional laboratory testing, interpretation of investigation results, and initiation of CAPAs).
  • Retrospective, independent review of all invalidated OOS results for U.S. products currently in the U.S. market and within expiry as of the date of this letter for the last three years from the initial date of inspection, with a report summarizing findings for each OOS including whether scientific justification and evidence conclusively or inconclusively demonstrates causative laboratory error, identification of other laboratory methods vulnerable to same root cause, and for inconclusive/no root cause, a thorough review of production and summary of potential manufacturing root causes and improvements.
  • Summary of results from testing retain samples of all drug product batches within expiry, testing all appropriate quality attributes including identity and strength of active ingredients, and if OOS results are found, indicate corrective actions including notifying customers and initiating voluntary recalls.
  • Retrospective review of all identified OOS events for Prevantics products and assessment of batches that have been distributed, and for which FARs should have been filed but were not submitted.
  • Develop and implement an SOP and appropriate training for all relevant employees detailing the process and responsibilities for handling FARs.
  • Clarify whether you intend to resume manufacturing Povidone-Iodine drug product for the U.S. market at this facility in the future.

FDA Warning Letter

57 paragraphs · 6 sections

Text as published on FDA.gov, retrieved Sep 8, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)

DatedJanuary 7, 2022
AddressedDear Mr. Julius

1Introduction

29 paragraphs

The U.S. Food and Drug Administration (FDA) inspected your drug manufacturing facility, Professional Disposables International, Inc., FEI 2411192, at 2 Nice-Pak Park, Orangeburg, NY, during the period of May 5-7, 10, 13-14, 18, 21, 24-28, 2021, June 3, 9-10, and 23, 2021.

This warning letter summarizes significant violations of Current Good Manufacturing Practice (CGMP) regulations for finished pharmaceuticals. See Title 21 Code of Federal Regulations (CFR), parts 210 and 211 (21 CFR parts 210 and 211).

Because your methods, facilities, or controls for manufacturing, processing, packing, or holding do not conform to CGMP, your drug products are adulterated within the meaning of section 501(a)(2)(B) of the Federal Food, Drug, and Cosmetic Act (FD&C Act), 21 U.S.C. 351(a)(2)(B).

In addition, our inspection revealed that you failed to submit NDA Field Alert reports (FARs) to FDA in compliance with 21 C.F.R. § 314.81(b)(1)(i) and (ii) as required by section 505(k) of the Act [21 U.S.C. § 355(k)]. An applicant is required to submit, within three working days of receipt, information concerning any bacteriological contamination, or any significant chemical, physical, or other change or deterioration in the distributed drug product, or any failure of one or more distributed batches of drug product to meet the specifications established for it in the application.

We reviewed your July 16, 2021 response to our Form FDA 483 in detail, and acknowledge receipt of your subsequent correspondence.

During our inspection, our investigators observed specific violations including, but not limited to, the following.

Your firm failed to thoroughly investigate any unexplained discrepancy or failure of a batch or any of its components to meet any of its specifications, whether or not the batch has already been distributed (21 CFR 211.192).

Your investigations into out-of-specification (OOS) test results were inadequate. You failed to investigate the OOS results in a timely manner, appropriately identify root causes, expand investigations to all potentially affected batches, implement corrective action and preventive action (CAPA), and evaluate CAPA effectiveness.

A. Your investigation OOS 20-0032-NY for Prevantics Swabstick (3.15% w/v CHG and 70% v/v IPA) batch 12000124 was initiated on February 6, 2020, for a Chlorhexidine Gluconate (CHG) assay release test result. The percent of CHG reported was 1.57% (b)(4).

Your quality unit (QU) attributed the OOS result to a pipetting error or incorrect dilution without appropriate supporting evidence, as your analyst did not retain any of the glassware used for sample preparation. Additionally, you retested the batch, (b)(4) samples, without (b)(4) the original sample. Your firm failed to initiate (b)(4) investigation to review your manufacturing process and did not initiate a CAPA. Batch 12000124 was released based on the passing retest result.

B. Your investigation OOS 20-0099-NY for Prevantics® Swab (3.15% w/v CHG and 70% v/v IPA) batch 11900228ES was initiated on March 19, 2020, for CHG (b)(4).

On March 25, 2020, you “(b)(4)” the (b)(4) of the original sample stock solution and reported two additional OOS results of (b)(4) and (b)(4). Your laboratory investigation did not document an assignable laboratory root cause for the OOS result. You retested the Prevantics® Swab batch 11900228ES almost (b)(4). These (b)(4) results were within specification.

On July 17, 2020, your QU closed this investigation, almost four months after the initial OOS was obtained. You concluded that the initial OOS result was due to variation among analysts and within the HPLC instrument, without supporting evidence. Moreover, you did not perform an assessment of other batches analyzed using the same HPLC instrument. Your firm failed to initiate a (b)(4) investigation to review your manufacturing process, did not initiate a CAPA, and did not determine if other batches were affected.

C. Your investigation OOS 20-0210-NY for Prevantics® Swab (3.15% w/v CHG and 70% v/v IPA) batch 11800257JS at (b)(4) was initiated (b)(4) after the OOS result obtained.

On March 19, 2020, you reported an incorrect passing assay value of (b)(4) (spec. (b)(4)) for CHG assay. (b)(4), your quality control unit reviewed the test results and determined that the reported result (b)(4) was calculated in error and the result should have been (b)(4), which is an OOS result.

On June 19, 2020, an OOS investigation was opened. You attributed the root cause to a calculation error made by an analyst. On June 23, 2020, and August 12, 2020, new samples were tested and passing results were obtained. Your firm invalidated the initial OOS result and closed the investigation on August 19, 2020, two months after the OOS investigation was initiated, with no explanation for the delay. Your firm failed to initiate a (b)(4) investigation to review your manufacturing process, did not initiate a CAPA, and did not determine if other batches were affected.

Furthermore, our review of the annual report for NDA 21524 submitted to the agency on July 16, 2021, found that you incorrectly reported the (b)(4) result, a passing result for the (b)(4) interval. Neither a FAR nor an amendment to the annual report was submitted to the Agency.

In all three investigations, you concluded, without adequate scientific justification, that analytical error was the most probable root cause for the original OOS results. Your firm also failed to initiate a (b)(4) production review or CAPA at the conclusion of the investigations, including a comprehensive evaluation of the product development, manufacturing validation, previous failing results obtained, and analytical test method.

Your response is inadequate. Although you suggested possible root causes, you lacked scientific evidence to support your conclusions that laboratory errors had occurred. Your firm also failed to initiate appropriate CAPAs. The batch with the OOS result for release testing was released based on passing retest results. For the stability timepoint OOS result batches, there was no evaluation to determine if any other marketed batches were associated with the failure. Further, your response did not evaluate whether other OOS results were inappropriately invalidated (approximately 55 of 78 OOS results were invalidated from May 5, 2019, to May 4, 2021).

We acknowledge your effort in revising the standard operation procedure (SOP) associated with investigating OOS laboratory test results ((b)(4)). However, the revised SOP (b)(4) version 9 remains deficient. The procedure is not clear on how or when an OOS (b)(4) investigation should be initiated and does not ensure that an invalidation of OOS results due to a laboratory error is only based on clear evidence.

Also, your response does not include a comprehensive assessment of your quality system to ensure that OOS investigations are identified and handled in a timely manner.

For more information about handling failing, OOS, out-of-trend, or other unexpected results and documentation of your investigations, see FDA’s guidance document Investigating Out-of- Specification (OOS) Test Results for Pharmaceutical Production at: https://www.fda.gov/media/71001/download.

We acknowledge that you plan to implement a CAPA for each OOS investigation cited on the Form FDA-483. However, your CAPA plan does not include any proposed action for the above referenced batches released for distribution and the testing of retain samples to ensure that batches currently on the U.S. market are not compromised.

Furthermore, we acknowledge your decision to initiate a voluntary recall of multiple batches of Povidone-Iodine that failed to meet assay specification. However, Professional Disposables International (PDI), Inc. did not extend the recall to the other products, Prevantics (chlorhexidine gluconate 3.15% (w/v) and isopropyl alcohol 70% (v/v)) Swabstick, Maxi Swabstick and Swab, which also failed to meet assay specifications.

In your response, provide:

• A comprehensive, independent assessment of your overall system for investigating deviations, discrepancies, complaints, OOS results, and failures. Provide a detailed action plan to remediate this system. Your action plan should include, but not be limited to, significant improvements in investigation competencies, scope determination, root cause evaluation, CAPA effectiveness, QU oversight, and written procedures. Address how your firm will ensure all phases of investigations are appropriately conducted.

• Provide a revised procedure describing when an OOS laboratory investigation would trigger a (b)(4) investigation (e.g., review of production and sampling procedures, additional laboratory testing, interpretation of investigation results, and initiation of CAPAs).

• A retrospective, independent review of all invalidated OOS (including in-process and release/stability testing) results for U.S. products currently in the U.S. market and within expiry as of the date of this letter for the last three years from the initial date of inspection and a report summarizing the findings of the analysis, including the following for each OOS: o Determine whether the scientific justification and evidence related to the invalidated OOS result conclusively or inconclusively demonstrates causative laboratory error. o For investigations that conclusively establish laboratory root cause, provide rationale, and ensure that all other laboratory methods vulnerable to the same or similar root cause are identified for remediation. o For all OOS results found by the retrospective review to have an inconclusive or no root cause identified in the laboratory, include a thorough review of production (e.g., batch manufacturing records, adequacy of the manufacturing steps, suitability of equipment/facilities, variability of raw materials, process capability, deviation history, complaint history, batch failure history). Provide a summary of potential manufacturing root causes for each investigation, and any manufacturing operation improvements.

• A summary of results from testing retain samples of all drug product batches within expiry. You should test all appropriate quality attributes including, but not limited to, identity and strength of active ingredients of each batch. If testing yields an OOS result, indicate the corrective actions you will take, including notifying customers and initiating voluntary recalls.

2Field Alert Reporting Violations

4 paragraphs

The inspection revealed that you failed to submit NDA FARs to FDA in compliance with 21 CFR § 314.81(b)(1)(i) and (ii) as required by section 505(k) of the Act [21 U.S.C. § 355(k)] for failing assay results for distributed batches 12000124, 11900228ES, and 11800257JS under NDA 21524. An applicant is required to submit, within three working days of receipt, information concerning any bacteriological contamination, or any significant chemical, physical, or other change or deterioration in the distributed drug product, or any failure of one or more distributed batches of drug product to meet the specifications established for it in the application.

The intent of the 21 CFR § 314.81(b)(1) regulation is to establish an early warning system so that significant problems are brought to the Agency's attention by applicant holders to prevent potential safety hazards from drug products already in distribution.

We request that PDI, Inc. conducts a retrospective review of all identified OOS events for Prevantics products and perform an assessment of batches that have been distributed, and for which FARs should have been filed in accordance with 21 CFR § 314.81(b)(1) regulation but were not submitted to the Agency.

PDI, Inc. must develop and implement an SOP and appropriate training of all relevant employees detailing the process and responsibilities for handling FARs. PDI, Inc. must send email correspondence to the ORA Division I Recall Coordinator (ORAPharm1Recalls@fda.hhs.gov) if voluntary recalls of the affected batches are deemed necessary. We will verify the implementation and effectiveness of this corrective action during a future inspection of your facility.

3CGMP Consultant Recommended

1 paragraph

Based upon the nature of the violations we identified at your firm, including those you failed to correct, we strongly recommend engaging a qualified consultant, as set forth in 21 CFR 211.34, to assist your firm in meeting CGMP requirements. Your use of a consultant does not relieve your firm’s obligation to comply with CGMP. Your firm’s executive management remains responsible for resolving all deficiencies and systemic flaws to ensure ongoing CGMP compliance.

4Firm’s Recall of Drug Product

1 paragraph

On July 18, 2021, (b)(4) who is the distributor of the Betadine Swab Sticks (Povidone-Iodine Solution 10%) drug product, submitted a FAR to the agency due to the OOS test results in assay reported by PDI, Inc. (b)(4) initiated a voluntary recall of Betadine Swab Sticks (Povidone-Iodine Solution 10%) drug product associated with the OOS result.

5Povidone-Iodine Production Suspended

2 paragraphs

We acknowledge your commitment to suspend production of Povidone-Iodine drug products at this facility. In response to this letter, clarify whether you intend to resume manufacturing Povidone-Iodine drug product for the U.S. market at this facility in the future.

If you plan to resume manufacturing Povidone-Iodine drug product for the U.S. market, notify Division of Pharmaceutical Quality Operations I via before resuming your operations at email: ORAPHARM1_RESPONSES@fda.hhs.gov.

6Conclusion

9 paragraphs

The violations cited in this letter are not intended to be an all-inclusive list of violations that exist at your facility/in connection with your product(s). You are responsible for investigating and determining the causes of any violations and for preventing their recurrence or the occurrence of other violations.

If you are considering an action that is likely to lead to a disruption in the supply of drugs produced at your facility, FDA requests that you contact CDER’s Drug Shortages Staff immediately, at drugshortages@fda.hhs.gov, so that FDA can work with you on the most effective way to bring your operations into compliance with the law. Contacting the Drug Shortages Staff also allows you to meet any obligations you may have to report discontinuances or interruptions in your drug manufacture under 21 U.S.C. 356C(b). This also allows FDA to consider, as soon as possible, what actions, if any, may be needed to avoid shortages and protect the health of patients who depend on your products.

Correct any violations promptly. Failure to promptly and adequately address this matter may result in regulatory or legal action without further notice including, without limitation, seizure and injunction. Unresolved violations may also prevent other Federal agencies from awarding contracts.

Failure to address violations may also cause FDA to withhold issuance of Export Certificates. FDA may withhold approval of new applications or supplements listing your firm as a drug manufacturer until any violations are completely addressed and we confirm your compliance with CGMP. We may re-inspect to verify that you have completed corrective actions to address any violations.

This letter notifies you of our findings and provides you an opportunity to address the above deficiencies. After you receive this letter, respond to this office in writing within 15 working days.

Specify what you have done to address any violations and to prevent their recurrence. In response to this letter, you may provide additional information for our consideration as we continue to assess your activities and practices. If you cannot complete corrective actions within 15 working days, state your reasons for delay and your schedule for completion.

If you believe that your products are not in violation of the FD&C Act (or you have complied with FDA regulations), include your reasoning and any supporting information for our consideration.

Send your electronic reply to ORAPHARM1_RESPONSES@fda.hhs.gov. Your written notification should refer to Warning Letter CMS #617201 and include FEI: 2411192.

If you have questions regarding the content of this letter, please contact Jose Hernandez-Guzman, Compliance Officer at jose.hernandez-guzman@fda.hhs.gov or 631-787-3002 x1017 and Liatte Closs, Compliance Officer at liatte.closs@fda.hhs.gov.

Sincerely, /S/

Craig W. Swanson Acting Program Division Director/District Director Office of Pharmaceutical Quality Operations Division I New Jersey District

Cc: Mr. Firas Abulaban Vice President – Quality 2 Nice-Pak Park Orangeburg, NY 10962 M: 845.540.2967 O: 845.792.5358 Email: Firas.Abulaban@pdipdi.com

Citations and trends

Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.

Regulations

21 CFR 314.81Other postmarketing reports15letters cite it
2 letters issued this year vs 9 by the same date last year · -78%About 21 CFR 314.81 →
21 CFR 211.34Consultants8letters cite it
1 letter issued this year vs 0 by the same date last yearAbout 21 CFR 211.34 →

Also cited: 21 CFR 210

Issue types

CAPAAI-assigned issue type101letters1finding here
22 letters issued this year vs 22 by the same date last year · +0%
Investigations & OOSAI-assigned issue type199letters6findings here
46 letters issued this year vs 33 by the same date last year · +39%
OtherAI-assigned issue type140letters1finding here
25 letters issued this year vs 30 by the same date last year · -17%

Record details

Issuing center
Office of Inspections and Investigations
Issuing office
Division of Pharmaceutical Quality Operations I
Location
Orangeburg, NY, United States
Letter posted date
Jan 18, 2022
Letter issue date
Jan 7, 2022
Addressed to
Chief Executive Officer
Inspection dates
May 5, 2021 to Jun 3, 2021
Response window
Not verified in this snapshot. Consult the original letter.
Record length
2,499 words · 33 recorded redactions
Published status
Close-out published Dec 12, 2024
FDA reference
617201
Original letter
View on FDA.gov (opens in a new tab)
Dataset last checked
Nov 11, 2026 · How this is built

A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.

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