New Vitalis, LLC dba New Vitalis Pharmacy
FDA issued a warning letter to New Vitalis, LLC dba New Vitalis Pharmacy (Louisville, KY, United States) on May 18, 2022. Subject: Compounding Pharmacy, Adulterated Drug Products.
From the letter: “Vermin were observed in an area immediately adjacent to the firm’s production area.”
At a glance
What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.
- Violations
- 7 findings · 2 issue types
- Cited
- No CFR or ISO section
- Response due
- Fifteen (15) working days of receipt
- FDA asks for
- 4 actions
- Named as possible actions
- Seizure, injunction
- Issued by
- Division of Pharmaceutical Quality Operations III · Office of Inspections and Investigations
- Published status
- No close-out recorded
AI assisted findings
Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.
01Facilities & equipmentVermin observed near production area.
Vermin were observed in an area immediately adjacent to the firm’s production area.
02Facilities & equipmentProduction areas had dirty surfaces, debris, peeling tape, and residue on HEPA filters.
Production areas were difficult to clean or contain porous, particle generating, or visibly dirty surfaces. Specifically, debris on the floor, peeling (b)(4) tape with an apparent build-up of black residue on the floor in the ISO 7 cleanroom, and black residue build-up around (b)(4) HEPA filters were observed.
03Production & process controlsOperator blocked first air over sterile containers.
An operator blocked first air by placing gloved hands directly over open sterile containers.
04Facilities & equipmentHEPA filters not sealed to support frame.
HEPA filters were not sealed around each perimeter to the support frame.
05Production & process controlsPersonnel failed to disinfect gloves and components.
Personnel failed to disinfect gloves and components to prevent contamination.
06Production & process controlsPersonnel donned gowning improperly, risking contamination.
Personnel donned gowning apparel improperly in a way that may have caused the gowning apparel to become contaminated.
07Production & process controlsInadequate cleaning of utensils for hazardous drugs.
Your firm handled hazardous drug products without providing adequate cleaning of utensils to prevent cross-contamination.
What FDA requested
- Provide a comprehensive assessment of operations, including facility design, procedures, personnel, processes, maintenance, materials, and systems, with a particular focus on aseptic processing operations.
- Provide a written explanation of the specific steps taken to address the violations, or inform FDA that you do not intend to resume production of sterile drugs.
- If you intend to resume production, provide an explanation of each step taken to prevent recurrence of the violations, along with copies of related documentation.
- Notify FDA in writing within fifteen working days of receipt of this letter regarding the specific steps taken to address the violations.
FDA Warning Letter
27 paragraphs · 6 sectionsText as published on FDA.gov, retrieved Sep 8, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)
1Introduction
2 paragraphs
From August 23, 2021, to August 27, 2021, U.S. Food and Drug Administration (FDA) investigators inspected your facility, New Vitalis, LLC dba New Vitalis Pharmacy, located at 4139 Cadillac Court, Suite 201, Louisville, KY 40213. During the inspection, the investigators noted serious deficiencies in your practices for producing drug products intended or expected to be sterile, which put patients at risk.
FDA issued a Form FDA 483 to your firm on August 27, 2021. FDA acknowledges receipt of your facility’s responses, dated September 9, 2021, and September 17, 2021. FDA also acknowledges that on September 22, 2021, your firm initiated a voluntary recall of all Testosterone Cypionate/Testosterone Propionate 180mg/mL, 20mg/mL within expiry produced on or prior to September 7, 2021 due to lack of sterility assurance. FDA further acknowledges that your firm voluntarily ceased all sterile compounding effective September 7, 2021. Based on this inspection, it appears that you produced drug products that violate the Federal Food, Drug, and Cosmetic Act (FDCA).
2A. Compounded Drug Products Under the FDCA
1 paragraph
Section 503A of the FDCA describes the conditions under which human drug products compounded by a licensed pharmacist in a State licensed pharmacy or a Federal facility, or a licensed physician, qualify for exemptions from three sections of the FDCA: compliance with current good manufacturing practice (CGMP) (section 501(a)(2)(B)); labeling with adequate directions for use (section 502(f)(1)); and FDA approval prior to marketing (section 505) [21 U.S.C. §§ 351(a)(2)(B), 352(f)(1) and 355(a)].
3B. Violations of the FDCA
0 paragraphs
4Adulterated Drug Products
3 paragraphs
The FDA investigators noted that drug products intended or expected to be sterile were prepared, packed, or held under insanitary conditions, whereby they may have become contaminated with filth or rendered injurious to health, causing your drug products to be adulterated under section 501(a)(2)(A) of the FDCA. For example, the investigators observed:
1. Vermin were observed in an area immediately adjacent to the firm’s production area. 2. Production areas were difficult to clean or contain porous, particle generating, or visibly dirty surfaces. Specifically, debris on the floor, peeling (b)(4) tape with an apparent build-up of black residue on the floor in the ISO 7 cleanroom, and black residue build-up around (b)(4) HEPA filters were observed. 3. An operator blocked first air by placing gloved hands directly over open sterile containers. 4. HEPA filters were not sealed around each perimeter to the support frame. 5. Personnel failed to disinfect gloves and components to prevent contamination. 6. Personnel donned gowning apparel improperly in a way that may have caused the gowning apparel to become contaminated. 7. Your firm handled hazardous drug products without providing adequate cleaning of utensils to prevent cross-contamination.
Under section 301(a) of the FDCA [21 U.S.C. § 331(a)], the introduction or delivery for introduction into interstate commerce of any drug that is adulterated is a prohibited act. Further, it is a prohibited act under section 301(k) of the FDCA [21 U.S.C. § 331(k)] to do any act with respect to a drug, if such act is done while the drug is held for sale after shipment in interstate commerce and results in the drug being adulterated.
5C. Corrective Actions
4 paragraphs
We have reviewed your firm’s responses to the Form FDA 483. FDA acknowledges that on September 22, 2021, your firm voluntarily recalled all Testosterone Cypionate/Testosterone Propionate 180mg/mL, 20mg/ML within expiry produced on or prior to September 7, 2021 and ceased all sterile compounding effective September 7, 2021.
Regarding your responses related to the insanitary conditions, we cannot fully evaluate the adequacy of your corrective actions because no official response has been submitted and therefore did not address the observations related to insanitary conditions.
Please be aware that section 501(a)(2)(A) of the FDCA concerning insanitary conditions applies regardless of whether drug products you compound meet the conditions of section 503A.
FDA strongly recommends that your management undertake a comprehensive assessment of operations, including facility design, procedures, personnel, processes, maintenance, materials, and systems. In particular, this review should assess your aseptic processing operations. A third-party consultant with relevant sterile drug processing expertise should assist you in conducting this comprehensive evaluation.
6D. Conclusion
6 paragraphs
The violations cited in this letter are not intended to be an all-inclusive statement of violations at your facility. You are responsible for investigating and determining the causes of any violations and for preventing their recurrence or the occurrence of other violations. It is your responsibility to ensure that your firm complies with all requirements of federal law, including FDA regulations.
If you decide to resume operations to produce drugs intended or expected to be sterile, you should take prompt action to address any violations. Failure to adequately address any violations may result in legal action without further notice, including, without limitation, seizure and injunction.
Within fifteen (15) working days of receipt of this letter, please notify this office in writing of the specific steps you have taken to address any violations, or you may inform us that you do not intend to resume production of drugs intended or expected to be sterile. If you intend to resume production of drugs intended or expected to be sterile in the future, please include an explanation of each step being taken to prevent the recurrence of any violations, as well as copies of related documentation. This letter notifies you of our concerns and provides you an opportunity to address them. If you believe your products are not in violation of the FDCA, include your reasoning and any supporting information for our consideration. In addition to taking appropriate corrective actions, you should notify this office fifteen (15) days prior to resuming production of any drugs intended or expected to be sterile in the future.
Your written notification should refer to the Warning Letter above (WL # 633440). Please address your reply via email to: ORAPHARM3_RESPONSES@fda.hhs.gov
Attention: Russell K. Riley, Compliance Officer U.S. Food and Drug Administration Division of Pharmaceutical Quality Operations III
If you have questions regarding the contents of this letter, please contact Russell K. Riley at (630) 277-1908.
Citations and trends
Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.
This letter cites no 21 CFR section or ISO 13485 clause.
Issue types
Record details
- Issuing center
- Office of Inspections and Investigations
- Issuing office
- Division of Pharmaceutical Quality Operations III
- Location
- Louisville, KY, United States
- Letter posted date
- May 31, 2022
- Letter issue date
- May 18, 2022
- Addressed to
- Owner
- Inspection dates · model-assisted
- Aug 23, 2021 to Aug 27, 2021
- Response window
- 15 working days after receipt of this letter
Read the source clause
Within fifteen (15) working days of receipt of this letter, please notify this office in writing of the specific steps you have taken to address any violations, or you may inform us that you do not intend to resume production of drugs intended or expected to be sterile.
- Record length
- 1,040 words · 2 recorded redactions
- Published status
- No published close-out
- Original letter
- View on FDA.gov (opens in a new tab)
- Dataset last checked
- Nov 11, 2026 · How this is built
A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.