Neoteric Cosmetics, Incorporated/Scott’s Liquid Gold, Inc.
FDA issued a warning letter to Neoteric Cosmetics, Incorporated/Scott’s Liquid Gold, Inc. (Greenwood Village, CO, United States) on Apr 13, 2022, citing 21 CFR 201.128 and 21 CFR 330.1. Subject: Finished Pharmaceuticals, Unapproved New Drug, Misbranded.
From the letter: “ALPHA® SKIN CARE Dual Action Fade Cream is a drug as defined by section 201(g)(1)(B) of the FD&C Act, 21 U.S.C. 321(g)(1)(B), because it is intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease and/or…”
At a glance
What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.
- Violations
- 3 findings · 2 issue types
- Cited
- 21 CFR 201.128, 21 CFR 330.1
- Response due
- Not stated in the letter
- FDA asks for
- 2 actions
- Named as possible actions
- Seizure, injunction
- Issued by
- Center for Drug Evaluation and Research
- Published status
- No close-out recorded
AI assisted findings
Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.
01Labeling, claims & marketing · 21 CFR 201.128The product is a drug due to intended use as a skin bleaching product.
ALPHA® SKIN CARE Dual Action Fade Cream is a drug as defined by section 201(g)(1)(B) of the FD&C Act, 21 U.S.C. 321(g)(1)(B), because it is intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease and/or under section 201(g)(1)(C) of the FD&C Act, 21 U.S.C. 321(g)(1)(C), because it is intended to affect the structure or any function of the body.
02Registration, listing & premarketThe product is an unapproved new drug marketed without an approved application.
No FDA-approved application pursuant to section 505 of the FD&C Act, 21 U.S.C. 355, is in effect for ALPHA® SKIN CARE Dual Action Fade Cream. Accordingly, this skin bleaching drug product is an unapproved new drug and its introduction or delivery for introduction into interstate commerce violates section 505(a) of the FD&C Act, 21 U.S.C. 355(a).
03Labeling, claims & marketingThe product is misbranded because it lacks an approved application and fails to comply with 505G.
Moreover, ALPHA® SKIN CARE Dual Action Fade Cream is misbranded under section 502(ee) of the FD&C Act, 21 U.S.C. 352(ee) because it is deemed as such under section 505G(a)(4) of the FD&C Act, 21 U.S.C. 355h(a)(4), and because it is a nonprescription drug subject to section 505G of the FD&C Act, 21 U.S.C. 355h, but is not the subject of an application approved under section 505 of the FD&C Act, 21 U.S.C. 355, and does not comply with the requirements under section 505G of the FD&C Act, 21 U.S.C. 355h.
Additional FDA passages
1 extracted findingsSelected FDA passages, not the complete letter.
Failure to address violations of the FD&C Act may be cause for FDA to withhold approval of requests for export certificates and approval of pending new drug applications or supplements listing your facility as a supplier or manufacturer.
What FDA requested
- Respond in writing within 15 working days detailing corrections and prevention of recurrence.
- Provide reasoning and supporting information if products are believed not in violation.
FDA Warning Letter
27 paragraphs · 3 sectionsText as published on FDA.gov, retrieved Sep 8, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)
1Introduction
1 paragraph
This letter concerns the distribution by your subsidiary, Neoteric Cosmetics, Inc., of a drug product to bleach and/or lighten the skin. ALPHA® SKIN CARE Dual Action Fade Cream drug product is an unapproved new drug introduced or delivered for introduction into interstate commerce in violation of section 505(a) of the Federal Food Drug & Cosmetic Act (FD&C Act), 21 U.S.C. 355(a), and are misbranded under section 502(ee) of the FD&C Act, 21 U.S.C. 352(ee). Introduction or delivery for introduction of such products into interstate commerce is prohibited under sections 301(d) and (a) of the FD&C Act, 21 U.S.C. 331(d) and (a). These violations are described in more detail below.
2Unapproved New Drug and Misbranded Drug Violations
9 paragraphs
ALPHA® SKIN CARE Dual Action Fade Cream is a drug as defined by section 201(g)(1)(B) of the FD&C Act, 21 U.S.C. 321(g)(1)(B), because it is intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease and/or under section 201(g)(1)(C) of the FD&C Act, 21 U.S.C. 321(g)(1)(C), because it is intended to affect the structure or any function of the body. Specifically, this product is intended for use as a skin bleaching product.
Examples of the claims observed on your product label and labeling from your website www.neotericcosmetics.com that provide evidence of the intended use (as defined in 21 CFR 201.128) of your product include, but may not be limited to, the following:
“Dual Action Skin Lightener . . . Formulated with the optimal balance of 2% Hydroquinone, a proven skin lightener, and 10% Glycolic AHA . . . Key Benefits . . . Helps to fade the dark spots caused by aging, sun damage & blemishes. . . Drug Facts . . . Active Ingredients . . . Hydroquinone 2% . . . Skin Lightener . . . Uses . . . Lightens dark spots in the skin, such as freckles, age spots, and liver spots.” [from the side panels of your ALPHA® SKIN CARE Dual Action Fade Cream label]
“WHAT IT DOES - . . . Helps to fade the dark spots caused by aging, sun damage & blemishes . . . . . .” [from your website www.neotericcosmetics.com/dual-action-fade-cream/]
“THE POWER OF our ingredients . . . hydroquinone/ BRIGHTEN / . . . WHAT IT IS . . . A scientifically-proven organic lightening compound . . . WHY IT WORKS . . . Hydroquinone inhibits the process that causes dark spots, age spots and hyperpigmentation. . . . WHAT TO EXPECT . . . Diminishes dark spots . . . WHICH PRODUCTS HAVE IT Dual Action Fade Cream” [from your website www.neotericcosmetics.com/the-power-of-our-ingredients/]
ALPHA® SKIN CARE Dual Action Fade Cream is a skin bleaching drug subject to section 505G of the FD&C Act, 21 U.S.C. 355h, which governs nonprescription drugs marketed without an approved application. Specifically, this skin bleaching product falls under section 505G(a)(4) of the FD&C Act, 21 U.S.C. 355h(a)(4), as added on March 27, 2020 with the enactment of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), because it is subject to a determination to be not generally recognized as safe and effective (GRASE) in a proposed rule that is the most recently applicable proposal issued under 21 CFR part 330.1 Thus, ALPHA® SKIN CARE Dual Action Fade Cream is deemed to be a new drug under section 201(p)(1) of the FD&C Act and subject to the requirement to have an approved new drug application for marketing under section 505 of the FD&C Act, 21 U.S.C. 355, beginning on September 23, 2020.2
No FDA-approved application pursuant to section 505 of the FD&C Act, 21 U.S.C. 355, is in effect for ALPHA® SKIN CARE Dual Action Fade Cream. Accordingly, this skin bleaching drug product is an unapproved new drug and its introduction or delivery for introduction into interstate commerce violates section 505(a) of the FD&C Act, 21 U.S.C. 355(a).
Introduction or delivery for introduction of such products into interstate commerce is prohibited under section 301(d) of the FD&C Act, 21 U.S.C. 331(d).
Moreover, ALPHA® SKIN CARE Dual Action Fade Cream is misbranded under section 502(ee) of the FD&C Act, 21 U.S.C. 352(ee) because it is deemed as such under section 505G(a)(4) of the FD&C Act, 21 U.S.C. 355h(a)(4), and because it is a nonprescription drug subject to section 505G of the FD&C Act, 21 U.S.C. 355h, but is not the subject of an application approved under section 505 of the FD&C Act, 21 U.S.C. 355, and does not comply with the requirements under section 505G of the FD&C Act, 21 U.S.C. 355h. The introduction or delivery for introduction of a misbranded drug into interstate commerce is prohibited under section 301(a) of the FD&C Act, 21 U.S.C. 331(a).
3Conclusion
5 paragraphs
The violations cited in this letter are not intended to be an all-inclusive list of violations regarding your products nor are the skin bleaching/skin lightening drug products named in this letter intended to be an all-inclusive list of products you have manufactured, registered, and/or listed in FDA’s electronic drug registration and listing system (eDRLS), or introduced into interstate commerce. You are responsible for investigating and determining the causes of any violations and for preventing their recurrence and the occurrence of other violations. It is your responsibility to assure that your firm complies with all requirements of federal law and FDA regulations. You should take prompt action to correct the violations cited in this letter. Failure to promptly correct any violations may result in legal action without further notice, including, without limitation, seizure and injunction.
Failure to address violations of the FD&C Act may be cause for FDA to withhold approval of requests for export certificates and approval of pending new drug applications or supplements listing your facility as a supplier or manufacturer.
This letter notifies you of our findings and provides you an opportunity to address the above deficiencies. After you receive this letter, respond to this office in writing within 15 working days. Specify what you have done to address any violations and to prevent their recurrence. In response to this letter, you may provide additional information for our consideration as we continue to assess your activities and practices. If you cannot completely address violations within 15 working days, state your reasons for delay and schedule for completion.
If you believe that your products are not in violation of the FD&C Act, include your reasoning and any supporting information for our consideration.
Please direct your email response to Office of Unapproved Drugs and Labeling Compliance at the following email address to FDAADVISORY@fda.hhs.gov and include your firm name in the subject line of your email.
Citations and trends
Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.
Regulations
Issue types
Record details
- Issuing center
- Center for Drug Evaluation and Research
- Issuing office
- Center for Drug Evaluation and Research
- Location
- Greenwood Village, CO, United States
- Letter posted date
- Apr 19, 2022
- Letter issue date
- Apr 13, 2022
- Addressed to
- President
- Inspection dates
- Not recorded
- Response window
- Not verified in this snapshot. Consult the original letter.
- Record length
- 1,244 words · 1 recorded redactions
- Published status
- No published close-out
- Original letter
- View on FDA.gov (opens in a new tab)
- Dataset last checked
- Nov 11, 2026 · How this is built
A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.