Drugs

Melanie M. Hoppers, M.D./Physicians Quality Care

FDA issued a warning letter to Melanie M. Hoppers, M.D./Physicians Quality Care (Jackson, TN, United States) on Nov 8, 2023, citing 21 CFR 312.60. Subject: Clinical Investigator.

From the letter: “You failed to ensure that the investigation was conducted according to the investigational plan [21 CFR 312.60].”

Jackson, TN, United StatesIssued Nov 8, 2023Posted Nov 21, 2023No close-out recorded

At a glance

What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.

Violations
6 findings · 1 issue type
Response due
15 business days after receipt of this letter
FDA asks for
3 actions
Named as possible actions
None named
Issued by
Center for Drug Evaluation and Research
Published status
No close-out recorded

AI assisted findings

Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.

01Clinical research & IRB · 21 CFR 312.60Subjects were enrolled without meeting protocol-required laboratory-confirmed eligibility criteria.
You failed to ensure that the investigation was conducted according to the investigational plan [21 CFR 312.60].
02Clinical research & IRBSubjects were randomized and dispensed investigational drug without a laboratory-confirmed test result of randomization.
Subject (b)(6) was randomized into the study and dispensed investigational drug on (b)(6), without a laboratory-confirmed (b)(4) of randomization.
03Clinical research & IRBA subject was randomized and dispensed investigational drug despite having a negative test result.
In fact, this subject had a negative (b)(4) test result on (b)(6).
04Clinical research & IRBThe investigator failed to provide sufficient details on oversight of delegated study personnel.
your response is inadequate because you have not provided sufficient details on how you, as a clinical investigator, will ensure adequate supervision and oversight of study personnel to whom you have delegated study procedures and tasks
05Clinical research & IRBThe principal investigator SOP does not identify subject eligibility determinations as a task for the principal investigator.
your Responsibilities of the Principal Investigator SOP does not identify subject eligibility determinations as a task that must be performed by the principal investigator.
06Clinical research & IRBSOPs for source documentation and regulatory files do not include the clinical investigator as a responsible party.
your SOPs describing the creation and maintenance of source documentation and management of study regulatory files do not include the clinical investigator as a responsible party for these study procedures.

Additional FDA passages

1 extracted findings

Selected FDA passages, not the complete letter.

01

You failed to adhere to this requirement. Examples of this failure include, but are not limited to, the following:

What FDA requested

  • Documentation of additional SOPs and internal processes developed.
  • Documentation of trainings taken and planned for you and staff.
  • Explain how additional SOPs and trainings ensure compliance in ongoing and future investigations.

FDA Warning Letter

29 paragraphs · 2 sections

Text as published on FDA.gov, retrieved Sep 8, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)

1WARNING LETTER

7 paragraphs

FDA Ref. No.: 24-HFD-45-11-01 Dear Dr. Hoppers:

This Warning Letter informs you of objectionable conditions observed during the U.S. Food and Drug Administration (FDA) inspection conducted at your clinical site between December 6 and 15, 2022. Investigator Ann B. Borromeo, representing FDA, reviewed your conduct of the following clinical investigations:

Protocol (b)(4), “(b)(4),”1of the investigational drug (b)(4), performed for (b)(4)

Protocol MV40618, “A Phase IIIb, Multicenter, Randomized, Double-blind, Placebo-controlled, Clinical Efficacy Study of Baloxavir Marboxil for the Reduction of Direct Transmission of Influenza from Otherwise Healthy Patients to Household Contacts,” of the investigational drug baloxavir marboxil (RO7191686), performed for Genentech, Inc., a subsidiary of F. Hoffmann-La Roche Ltd.

This inspection was conducted as a part of FDA’s Bioresearch Monitoring Program, which includes inspections designed to evaluate the conduct of research and to help ensure that the rights, safety, and welfare of human subjects have been protected.

At the conclusion of the inspection, Investigator Borromeo presented and discussed with you the Form FDA 483, Inspectional Observations. We acknowledge receipt of your January 6, 2023, written response to the Form FDA 483.

From our review of the FDA Establishment Inspection Report, the documents submitted with that report, and your January 6, 2023, written response, it appears that you did not adhere to the applicable statutory requirements in the Federal Food, Drug, and Cosmetic Act (FD&C Act) and applicable regulations contained in Title 21 of the Code of Federal Regulations, part 312 [21 CFR 312] governing the conduct of clinical investigations and the protection of human subjects. We wish to emphasize the following:

2You failed to ensure that the investigation was conducted according to the investigational plan [21 CFR 312.60].

17 paragraphs

As a clinical investigator, you are required to ensure that your clinical studies are conducted in accordance with the investigational plan. The investigational plan for Protocol (b)(4) required you to ensure that subjects met all eligibility requirements before their enrollment into the study. Specifically, Protocol (b)(4) required you to ensure that subjects had a laboratory-confirmed (b)(4) at the local study laboratory, to be eligible for inclusion in the study. In addition, the protocol required the subject to be within (b)(4) test result from the local study lab at the time of study randomization, to be eligible for inclusion in the study.

You failed to adhere to this requirement. Examples of this failure include, but are not limited to, the following:

1. Subject (b)(6) was randomized into the study and dispensed investigational drug on (b)(6), without a laboratory-confirmed (b)(4) of randomization. In fact, this subject had a (b)(4) test result on (b)(6).

2. Subject (b)(6) was randomized into the study and dispensed investigational drug on (b)(6), without a laboratory-confirmed (b)(4) of randomization. In fact, this subject had a negative (b)(4) test result on (b)(6).

3. Subject (b)(6) was randomized into the study and dispensed investigational drug on (b)(6), without a laboratory-confirmed (b)(4) of randomization.

4. Subject (b)(6) was randomized into the study and dispensed investigational drug on (b)(6), without a laboratory-confirmed (b)(4) of randomization.

5. Subject (b)(6) was randomized into the study and dispensed investigational drug on (b)(6), without a laboratory-confirmed (b)(4) of randomization. In fact, this subject had a (b)(4) test result on (b)(6).

6. Subject (b)(6) was randomized into the study and dispensed investigational drug on (b)(6), without a laboratory-confirmed (b)(4) of randomization. In fact, this subject had a (b)(4) test result on (b)(6).

In your January 6, 2023, written response to the Form FDA 483, you stated that you take full responsibility for all study-related activities conducted under your supervision. You also acknowledged that subjects should not have been enrolled in the protocol because they did not have a (b)(4) test result as required by the protocol. You stated that the issues found at your site were attributed to a clinical research coordinator for this study. You stated that before the FDA inspection, you had self-reported this issue to the Institutional Review Board, the state nursing board, and the sponsor’s medical monitor.

In your written response, you stated that upon learning about your clinical research coordinator’s misconduct, (b)(4), the site management organization that you had partnered with to perform the clinical study, hired a clinical research director who was tasked with developing a quality management system and updating internal processes and standard operating procedures (SOPs), which included the Responsibilities of the Principal Investigator SOP and the Diagnostic and Lab Report Review Process SOP. You also noted that in July 2022, all (b)(4) staff received training on the new SOPs and process guidance. You further stated that, since the FDA inspection, you have determined there are additional SOPs and internal processes that need to be further developed.

While we acknowledge the actions that you have taken and plan to take, your response is inadequate because you have not provided sufficient details on how you, as a clinical investigator, will ensure adequate supervision and oversight of study personnel to whom you have delegated study procedures and tasks (for example, verifying that study activities performed by study personnel adhere to the protocol requirements), and how you plan to prevent similar violations from occurring in the future. Further, your Responsibilities of the Principal Investigator SOP does not identify subject eligibility determinations as a task that must be performed by the principal investigator. In addition, your SOPs describing the creation and maintenance of source documentation and management of study regulatory files do not include the clinical investigator as a responsible party for these study procedures. Without these details, we are unable to determine whether your corrective action plan is adequate to prevent similar violations in the future.

Additionally, we request documentation of the additional SOPs and internal processes that you have further developed, and documentation of trainings that you and your staff have taken and plan to take. We also request that you explain how these additional SOPs and internal processes and trainings will ensure that ongoing and future clinical investigations will be conducted in compliance with applicable FDA regulations.

We emphasize that as the clinical investigator, you were ultimately responsible to ensure that your clinical study was conducted properly and in compliance with FDA regulations, both to protect the rights, safety, and welfare of study subjects and to ensure the integrity of study data. Your failure to ensure that subjects met protocol-required inclusion criteria, and your lack of oversight and supervision of the clinical study, raise significant concerns about the safety of study subjects enrolled at your site, and about the integrity of the data generated at your site.

This letter is not intended to be an all-inclusive list of deficiencies with your clinical study of an investigational drug. It is your responsibility to ensure adherence to each requirement of the law and relevant FDA regulations. You should address any deficiencies and establish procedures to ensure that any ongoing or future studies comply with FDA regulations.

This letter notifies you of our findings and provides you with an opportunity to address the above deficiencies. Within 15 business days of your receipt of this letter, you should notify this office in writing of the actions you have taken to prevent similar violations in the future. Failure to address this matter adequately may lead to regulatory action. If you believe that you have complied with the FD&C Act and relevant regulations, please include your reasoning and any supporting information for our consideration.

If you have any questions, please call Miah Jung, Pharm.D., M.S., at 240-402-3728. Alternatively, you may e-mail FDA at CDER-OSI-Communications@fda.hhs.gov. Your written response and any pertinent documentation should be addressed to:

Miah Jung, Pharm.D., M.S. Branch Chief Compliance Enforcement Branch Division of Enforcement and Postmarketing Safety Office of Scientific Investigations Office of Compliance Center for Drug Evaluation and Research U.S. Food and Drug Administration Building 51, Room 5352 10903 New Hampshire Avenue Silver Spring, MD 20993

Sincerely yours, {See appended electronic signature page} David C. Burrow, Pharm.D., J.D. Director Office of Scientific Investigations Office of Compliance Center for Drug Evaluation and Research U.S. Food and Drug Administration -------------------------------------------------------------------------------------------- This is a representation of an electronic record that was signed electronically. Following this are manifestations of any and all electronic signatures for this electronic record. -------------------------------------------------------------------------------------------- /s/ ------------------------------------------------------------

______________

1Coronavirus Disease 2019 (COVID-19) is the respiratory disease caused by Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2).

Citations and trends

Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.

Regulations

Also cited: 21 CFR 312

Issue types

Record details

Issuing center
Center for Drug Evaluation and Research
Issuing office
Center for Drug Evaluation and Research
Location
Jackson, TN, United States
Letter posted date
Nov 21, 2023
Letter issue date
Nov 8, 2023
Addressed to
Not recorded
Inspection dates
Dec 6, 2022
Response window
15 business days after receipt of this letter
Read the source clause
Within 15 business days of your receipt of this letter, you should notify this office in writing of the actions you have taken to prevent similar violations in the future.
Record length
1,382 words · 37 recorded redactions
Published status
No published close-out
Original letter
View on FDA.gov (opens in a new tab)
Dataset last checked
Nov 11, 2026 · How this is built

A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.

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