Legacy Pharmaceutical Packaging LLC
FDA issued a warning letter to Legacy Pharmaceutical Packaging LLC (Earth City, MO, United States) on Oct 3, 2022, citing 21 CFR 211.192 and 21 CFR 211.113. Subject: CGMP, Finished Pharmaceuticals, Adulterated.
From the letter: “Your firm failed to thoroughly investigate any unexplained discrepancy or failure of a batch or any of its components to meet any of its specifications, whether or not the batch has already been distributed (21 CFR 211.192).”
FDA published a close-out letter on May 30, 2024. The findings below are from the original warning letter.
At a glance
What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.
- Violations
- 5 findings · 3 issue types
- Cited
- 21 CFR 211.192, 21 CFR 211.113
- Response due
- Not stated in the letter
- FDA asks for
- 4 actions
- Named as possible actions
- Seizure, injunction
- Issued by
- Division of Pharmaceutical Quality Operations III · Office of Inspections and Investigations
- Published status
- Close-out May 30, 2024
AI assisted findings
Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.
01Investigations & OOS · 21 CFR 211.192Failure to thoroughly investigate unexplained discrepancies or batch failures, including product mix-ups with foreign tablets.
Your firm failed to thoroughly investigate any unexplained discrepancy or failure of a batch or any of its components to meet any of its specifications, whether or not the batch has already been distributed (21 CFR 211.192).
02Investigations & OOS · 21 CFR 211.192Inadequate investigation of product mix-ups: did not extend investigation to other batches or address non-contemporaneous documentation.
Both investigations indicated potential equipment design flaws, inappropriate cleaning, and ineffective line clearance. While you identified some corrective actions and preventive actions (CAPA) to address equipment design and cleaning, you did not extend the investigation to determine whether other batches in the same packaging line or within the same facility may also have been impacted.
03Records & data integrity · 21 CFR 211.192Failure to address records being filled out for work not performed, such as filler cleaning checklist.
Furthermore, although you identified the existence of non-contemporaneous documentation during your investigation, you failed to address records being filled out for work not performed, such as for the (b)(4) filler cleaning checklist.
04Sterility & aseptic processing · 21 CFR 211.113(a)Drug products adulterated due to insanitary conditions: operator picked tablets off the floor and placed them into feed hopper.
During the inspection, our investigator reviewed a production recording of active filling operations, where one of your operators was observed to pick individual tablets up off of the floor and place them directly into the feed hopper.
05Investigations & OOS · 21 CFR 211.113(a)Inadequate investigation of the floor tablet incident: did not evaluate prevention or impact on product quality.
You did not discuss or evaluate how to prevent operators from picking tablets up off of the floor and putting them into the feed hopper during production.
Additional FDA passages
1 extracted findingsSelected FDA passages, not the complete letter.
Failure to address violations may also cause FDA to withhold issuance of Export Certificates. FDA may withhold approval of new applications or supplements listing your firm as a drug manufacturer until any violations are completely addressed and we confirm your compliance with CGMP. We may re-inspect to verify that you have completed corrective actions to address any violations.
What FDA requested
- A comprehensive, independent written evaluation of packaging and labeling operations, with emphasis on failure modes, capability, and design sufficiency.
- A comprehensive, independent assessment of your overall system for investigating deviations, discrepancies, complaints, OOS results, and failures.
- A comprehensive, independent, retrospective assessment of your cleaning effectiveness to evaluate the scope of cross-contamination hazards.
- An action plan to address any product quality or patient safety risks for your drug products in U.S. distribution, including review of customer complaints and evaluation of retain samples.
FDA Warning Letter
38 paragraphs · 5 sectionsText as published on FDA.gov, retrieved Sep 8, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)
1Introduction
5 paragraphs
The U.S. Food and Drug Administration (FDA) inspected your drug manufacturing facility, Legacy Pharmaceutical Packaging, LLC., FEI 3004453700, at 13333 Lakefront Drive, Earth City, Missouri, from April 12 to April 27, 2022.
This warning letter summarizes significant violations of Current Good Manufacturing Practice (CGMP) regulations for finished pharmaceuticals. See Title 21 Code of Federal Regulations (CFR), parts 210 and 211 (21 CFR parts 210 and 211).
Because your methods, facilities, or controls for manufacturing, processing, packing, or holding do not conform to CGMP, your drug products are adulterated within the meaning of section 501(a)(2)(B) of the Federal Food, Drug, and Cosmetic Act (FD&C Act), 21 U.S.C. 351(a)(2)(B).
Additionally, because your drug products were prepared, packed, or held under insanitary conditions, whereby they may have become contaminated with filth or rendered injurious to health, your drug products are adulterated within the meaning of section 501(a)(2)(A) of the FD&C Act, 21 U.S.C. 351(a)(2)(A).
We reviewed your May 17, 2022, response to our Form FDA 483 in detail and acknowledge receipt of your subsequent correspondence.
2CGMP violations
13 paragraphs
During our inspection, our investigator observed specific violations including, but not limited to, the following. 1. Your firm failed to thoroughly investigate any unexplained discrepancy or failure of a batch or any of its components to meet any of its specifications, whether or not the batch has already been distributed (21 CFR 211.192).
You repack and relabel numerous finished drug products intended to treat various conditions, such as (b)(4) and (b)(4). You also repack and relabel controlled substances, such as (b)(4) and (b)(4). Given the scope of drug products that you repackage and their intended uses, the prevention of mix-ups is paramount. You failed to adequately investigate the presence of foreign tablets in your drug products. For example, you documented product mix-ups in two separate investigations:
• A bottle of (b)(4) tablets contained one foreign tablet of (b)(4) [Lot (b)(4)]. A recall was initiated in August 2021.
• A bottle of (b)(4) tablets contained one foreign tablet of (b)(4) [Lot (b)(4)].
Both investigations indicated potential equipment design flaws, inappropriate cleaning, and ineffective line clearance. While you identified some corrective actions and preventive actions (CAPA) to address equipment design and cleaning, you did not extend the investigation to determine whether other batches in the same packaging line or within the same facility may also have been impacted.
Furthermore, although you identified the existence of non-contemporaneous documentation during your investigation, you failed to address records being filled out for work not performed, such as for the (b)(4) filler cleaning checklist.
In your response, you state that you would expand your previous investigations, and modify your root cause assessment for all investigations. However, your response is inadequate because you have yet to extend the investigation to other batches. In addition, your response does not address why activities were not documented at the time of performance, nor does it evaluate the reliability and accuracy of all manufacturing documentation.
Inadequate investigations can lead to unidentified root causes, ineffective CAPA, and recurring problems that compromise the ability to manufacture safe and effective drug products. In addition, operators documenting activities that were not performed may increase the risk for additional product mix-ups.
In response to this letter, provide:
• A comprehensive, independent written evaluation of packaging and labeling operations, with emphasis on failure modes, capability, and design sufficiency. Provide an analysis including, but not limited to, the following factors: o All human interactions with equipment before, during, and after (e.g., clearance) operations to identify all points with potential for human error o Equipment design and suitability for intended use o Capability of all process steps o Retrospective review of batches (i.e., defect types and frequencies; deviations; complaints; related investigations) o Analysis of equipment maintenance and repair history o Sufficiency of all detection systems and related analytics o Facility layout and personnel/material flow
• A comprehensive, independent assessment of your overall system for investigating deviations, discrepancies, complaints, out-of-specification (OOS) results, and failures. Provide a detailed action plan to remediate this system. Your action plan should include, but not be limited to, significant improvements in investigation competencies, scope determination, root cause evaluation, CAPA effectiveness, quality assurance oversight, and written procedures. Address how your firm will ensure all phases of investigations are appropriately conducted.
• A comprehensive, independent, retrospective assessment of your cleaning effectiveness to evaluate the scope of cross-contamination hazards. Include the identity of residues, other packaging equipment that may have been improperly cleaned, and an assessment whether cross-contaminated products may have been released for distribution. The assessment should identify any inadequacies of cleaning procedures and practices, and encompass each piece of manufacturing equipment used to manufacture more than one product.
• Your action plan to address any product quality or patient safety risks for your drug products in U.S. distribution: o Include review of customer complaints. o Include evaluation of retain samples, and provide summary of all results obtained from testing retain samples from each batch. If such testing reveals substandard quality drug products, take rapid corrective actions, such as notifying customers and product recalls.
3Adulterated Drugs - Insanitary Conditions
3 paragraphs
During the inspection, our investigator reviewed a production recording of active filling operations, where one of your operators was observed to pick individual tablets up off of the floor and place them directly into the feed hopper. Therefore, your drug products are considered adulterated under section 501(a)(2)(A) of the FD&C Act. This is also a violation of section 501(a)(2)(B) of the FD&C Act, see 21 CFR 211.113(a).
Furthermore, during the inspection, you opened an “event” for the incident only after it was brought to your attention by the FDA investigator. However, this “event” only considered the operator practices for improper unloading of material from the (b)(4) into the hopper and for returning rejected and reclaimed material back into the filling hopper during the production run. You did not discuss or evaluate how to prevent operators from picking tablets up off of the floor and putting them into the feed hopper during production.
In your response, you indicate your intent to update your procedures so that reclaimed material is placed into a pail and inspected before returning any material to the line. However, your response is inadequate because you did not evaluate the impact on product quality for the lot where individual tablets were picked up off of the floor, did not provide assurance that material which comes into contact with the floor will not be re-introduced into any batches, did not extend the investigation to other batches, and did not conduct any risk assessment or retrospective review to evaluate the impact on the quality of other batches.
4CGMP Consultant Recommended
1 paragraph
We acknowledge you engaged a consultant to assist your firm in meeting CGMP requirements. Your firm’s executive management is responsible for ensuring the consultant is qualified as set forth in 21 CFR 211.34 to assist your firm in meeting CGMP requirements. The qualified consultant should also perform a comprehensive audit of your entire operation for CGMP compliance and evaluate the completion and efficacy of your corrective actions and preventive actions before you pursue resolution of your firm’s compliance status with FDA. Your use of a consultant does not relieve your firm’s obligation to comply with CGMP, and your firm’s executive management remains responsible for resolving all deficiencies and systemic flaws to ensure ongoing CGMP compliance.
5Conclusion
7 paragraphs
The violations cited in this letter are not intended to be an all-inclusive list of violations that exist at your facility. You are responsible for investigating and determining the causes of any violations and for preventing their recurrence or the occurrence of other violations.
Correct any violations promptly. Failure to promptly and adequately address this matter may result in regulatory or legal action without further notice including, without limitation, seizure, and injunction. Unresolved violations may also prevent other Federal agencies from awarding contracts.
Failure to address violations may also cause FDA to withhold issuance of Export Certificates. FDA may withhold approval of new applications or supplements listing your firm as a drug manufacturer until any violations are completely addressed and we confirm your compliance with CGMP. We may re-inspect to verify that you have completed corrective actions to address any violations.
This letter notifies you of our findings and provides you an opportunity to address the above deficiencies. After you receive this letter, respond to this office in writing within 15 working days. Specify what you have done to address any violations and to prevent their recurrence. In response to this letter, you may provide additional information for our consideration as we continue to assess your activities and practices. If you cannot complete corrective actions within 15 working days, state your reasons for delay and your schedule for completion.
Please address your reply via email to: ORAPHARM3_RESPONSES@fda.hhs.gov
Attention: Brian D. Garthwaite, Ph. D. Compliance Officer U.S. Food and Drug Administration Division of Pharmaceutical Quality Operations III
Your written notification should refer to the Warning Letter Case Number above (#633735). If you have questions regarding the contents of this letter, please contact Dr. Garthwaite at (612) 758-7132.
Citations and trends
Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.
Regulations
Also cited: 21 CFR 210
Issue types
Record details
- Issuing center
- Office of Inspections and Investigations
- Issuing office
- Division of Pharmaceutical Quality Operations III
- Location
- Earth City, MO, United States
- Letter posted date
- Oct 11, 2022
- Letter issue date
- Oct 3, 2022
- Addressed to
- President
- Inspection dates
- Apr 12, 2022 to Apr 27, 2022
- Response window
- Not verified in this snapshot. Consult the original letter.
- Record length
- 1,533 words · 12 recorded redactions
- Published status
- Close-out published May 30, 2024
- Original letter
- View on FDA.gov (opens in a new tab)
- Dataset last checked
- Nov 11, 2026 · How this is built
A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.