Drugs

Frozen Wheels, LLC

FDA issued a warning letter to Frozen Wheels, LLC (Miami, FL, United States) on Dec 20, 2021. Subject: Drug Product, Adulterated.

From the letter: “FDA laboratory testing of a batch of this product detained at the border found that the drug you attempted to import contained an average of 0% ethyl alcohol and 54% of methanol v/v.”

Miami, FL, United StatesIssued Dec 20, 2021Posted Feb 1, 2022No close-out recorded

At a glance

What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.

Violations
3 findings · 1 issue type
Cited
No CFR or ISO section
Response due
Not stated in the letter
FDA asks for
3 actions
Named as possible actions
Refusal of admission
Issued by
Division of Pharmaceutical Quality Operations II · Office of Inspections and Investigations
Published status
No close-out recorded

AI assisted findings

Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.

01OtherGreenfrog HAND SANITIZER was adulterated because testing found 0% ethyl alcohol and 54% methanol instead of labeled 70% v/v alcohol.
FDA laboratory testing of a batch of this product detained at the border found that the drug you attempted to import contained an average of 0% ethyl alcohol and 54% of methanol v/v.
02OtherCleansepure was adulterated because testing found 9.6% ethyl alcohol and 58% methanol instead of 70% v/v alcohol.
FDA laboratory testing of a batch of this product detained at the border found that the drug you attempted to import contained an average of 9.6% ethyl alcohol and an average of 58% of methanol v/v.
03OtherAntibacterial Gel was adulterated because testing found less than 0.25% ethyl alcohol and 63% isopropanol instead of 70% ethyl alcohol.
FDA laboratory testing of this product detained at the border found that the drug you attempted to import contained < 0.25% of ethyl alcohol and instead was comprised of 63% isopropanol.

What FDA requested

  • A list of all suppliers for your hand sanitizer drug products, including the suppliers' names, addresses, and contact information.
  • A list of all batches of any hand sanitizer drug products imported into the United States by your firm, and a full reconciliation of all material you distributed.
  • Copies of the drug supply chain custody information for all drug product batches distributed to the U.S.

FDA Warning Letter

27 paragraphs · 5 sections

Text as published on FDA.gov, retrieved Nov 2, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)

1Introduction

1 paragraph

December 20, 2021

2Case #: 619443

0 paragraphs

3WARNING LETTER

3 paragraphs

Mr. Halwani:

Your firm was registered as a drug repacker. The U.S. Food and Drug Administration (FDA) conducted testing of consumer antiseptic hand rubs (also referred to as a consumer hand sanitizers) labeled as “Greenfrog HAND SANITIZER,” “Cleansepure,” and “Antibacterial Gel, 70% Ethanol Concentration.” Following an attempted import into the United States, “Greenfrog HAND SANITIZER,” “Cleansepure,” and “Antibacterial Gel, 70% Ethanol Concentration” were detained and refused admission at the border. The three drug products listed above were among the many shipments of consumer antiseptic hand sanitizers you attempted to import into the United States for interstate commerce between April 2020 to June 2020.

The results of FDA laboratory testing of batches of “Greenfrog HAND SANITIZER,” “Cleansepure,” and “Antibacterial Gel, 70% Ethanol Concentration” drug products detained at the border demonstrate that these drug products are adulterated within the meaning of section 501(d)(2) of the Federal Food, Drug, and Cosmetic Act (FD&C Act or the Act), 21 U.S.C. 351(d)(2), in that a substance was substituted wholly or in part therefor.1 Introduction or delivery for introduction of such products into interstate commerce is prohibited under section 301(a) of the FD&C Act, 21 U.S.C. 331(a). These violations are described in more detail below.

4Introduction or Delivery for Introduction of Adulterated Drugs

10 paragraphs

1. Greenfrog HAND SANITIZER

Import and invoice records reviewed indicated that you attempted to import Greenfrog HAND SANITIZER, a drug product. Greenfrog HAND SANITIZER is labeled to contain 70% volume/volume (v/v) of the active ingredient alcohol (ethyl alcohol). However, FDA laboratory testing of a batch of this product detained at the border found that the drug you attempted to import contained an average of 0% ethyl alcohol and 54% of methanol v/v. The Greenfrog HAND SANITIZER drug product you attempted to introduce into interstate commerce is adulterated under section 501(d)(2) of the FD&C Act in that the active ingredient of ethyl alcohol was substituted wholly or in part with methanol, a dangerous chemical when in contact with human skin or ingested.

2. Cleansepure

Import and invoice records reviewed indicated that you also attempted to import Cleansepure, another drug product. Cleansepure is also labeled to contain 70% volume/volume (v/v) of the active ingredient alcohol (ethanol). However, FDA laboratory testing of a batch of this product detained at the border found that the drug you attempted to import contained an average of 9.6% ethyl alcohol and an average of 58% of methanol v/v. Therefore, the Cleansepure hand sanitizer drug product you attempted to introduced into interstate commerce is also adulterated under section 501(d)(2) of the FD&C Act in that the active ingredient of ethyl alcohol was substituted wholly or in part with methanol, a dangerous chemical when in contact with human skin or ingested.

3. Antibacterial Gel, 70% Ethanol Concentration

Import and invoice records reviewed indicated that you attempted to import Antibacterial Gel, 70% Ethanol Concentration, a drug product. Antibacterial Gel, 70% Ethanol Concentration is labeled to contain 70% volume/volume (v/v) of the active ingredient alcohol (ethyl alcohol). However, FDA laboratory testing of this product detained at the border found that the drug you attempted to import contained < 0.25% of ethyl alcohol and instead was comprised of 63% isopropanol. Therefore, the Antibacterial Gel, 70% Ethanol Concentration hand sanitizer drug product you attempted to introduce into interstate commerce is adulterated under section 501(d)(2) of the FD&C Act in that the active ingredient of ethyl alcohol was substituted wholly or in part with (b)(4), an undeclared active ingredient. On August 3, 2020 and September 11, 2020, FDA notified the public of the methanol contamination in Greenfrog HAND SANITIZER and Cleansepure at the following website: https://www.fda.gov/drugs/drug-safety-and-availability/fda-updates-hand-sanitizers-consumers-should-not-use

In response to this letter provide the following:

A list of all suppliers for your hand sanitizer drug products, including the suppliers’ names, addresses, and contact information.

A list of all batches of any hand sanitizer drug products imported into the United States by your firm, and a full reconciliation of all material you distributed.

Copies of the drug supply chain custody information for all drug product batches distributed to the U.S.

5Conclusion

5 paragraphs

Violations in this letter are not intended as an all-inclusive list of violations. You are responsible for investigating and determining the causes of any violations and for preventing their recurrence or the occurrence of other violations.

This letter notifies you of our findings and provides you an opportunity to address the above deficiencies. After you receive this letter, respond to this office in writing within 15 working days. Specify what you have done to address any violations and to prevent their recurrence. In response to this letter, you may provide additional information for our consideration as we continue to assess your activities and practices. If you cannot do so within 15 working days, state your reasons for delay and your schedule for completion.

Your written notification should refer to case # 619443.

Please electronically submit your reply, on company letterhead, to Mark W. Rivero, Compliance Officer, at ORAPHARM2_RESPONSES@fda.hhs.gov. In addition, please submit a signed copy of your response to mark.rivero@fda.hhs.gov.

If you have questions regarding the contents of this letter, you may contact NAME via phone at (504) 846-6103 or email at mark.rivero@fda.hhs.gov.

Sincerely, /S/

Monica R. Maxwell Program Division Director Office of Pharmaceutical Quality Operations, Division II

_________________________________

1 Due to an increased demand for alcohol-based hand sanitizers during the COVID-19 pandemic, FDA published the Guidance for Industry: Temporary Policy for Preparation of Certain Alcohol-Based Hand Sanitizer Products During the Public Health Emergency (COVID-19) on March 19, 2020, and subsequently updated the guidance several times, most recently on February 10, 2021. This guidance communicates the Agency’s temporary policy that we do not intend to take action against firms for CGMP violations under section 501(a)(2)(B) of the FD&C Act if such firms prepare alcohol-based hand sanitizers for consumer use (or for use as a health care personnel hand rub) during the public health emergency, provided certain circumstances described in the guidance are present. These circumstances include preparation of hand sanitizer products using only the ingredients and formulas set forth in the guidance. As detailed below, a review of the hand sanitizer products you attempted to import into the United States indicate that these products are not prepared consistent with FDA’s temporary policy set forth in the guidance.

Citations and trends

Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.

This letter cites no 21 CFR section or ISO 13485 clause.

Issue types

OtherAI-assigned issue type140letters3findings here
25 letters issued this year vs 30 by the same date last year · -17%

Record details

Issuing center
Office of Inspections and Investigations
Issuing office
Division of Pharmaceutical Quality Operations II
Location
Miami, FL, United States
Letter posted date
Feb 1, 2022
Letter issue date
Dec 20, 2021
Addressed to
Owner
Inspection dates
Not recorded
Response window
Not verified in this snapshot. Consult the original letter.
Record length
1,047 words · 1 recorded redactions
Published status
No published close-out
Original letter
View on FDA.gov (opens in a new tab)
Dataset last checked
Nov 11, 2026 · How this is built

A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.

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