Fixture Display LLC
FDA issued a warning letter to Fixture Display LLC (Downers Grove, IL, United States) on Jun 28, 2021, citing 21 CFR 807.39. Subject: Investigational Device Exemptions (IDE), Premarket Approval Application (PMA) Adulterated Device.
From the letter: “The 3-ply Surgical Mask Disposable Face Mask (which your website represents is manufactured by Dongguan Weier Medical and Technology Co., Ltd.) is offered for sale in the United States without marketing approval, clearance, or…”
FDA published a close-out letter on Oct 4, 2021. The findings below are from the original warning letter.
At a glance
What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.
- Violations
- 12 findings · 2 issue types
- Cited
- 21 CFR 807.39
- Response due
- Fifteen (15) business days of receipt
- FDA asks for
- 4 actions
- Named as possible actions
- None named
- Issued by
- Center for Devices and Radiological Health
- Published status
- Close-out Oct 4, 2021
AI assisted findings
Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.
01Registration, listing & premarketThe 3-ply surgical mask was sold without FDA marketing approval, clearance, or authorization.
The 3-ply Surgical Mask Disposable Face Mask (which your website represents is manufactured by Dongguan Weier Medical and Technology Co., Ltd.) is offered for sale in the United States without marketing approval, clearance, or authorization from the FDA.
02Registration, listing & premarketThe surgical mask lacked an approved PMA or IDE, making it adulterated.
Accordingly, this product is adulterated under section 501(f)(1)(B) of the Act, 21 U.S.C. § 351(f)(1)(B), because your firm does not have an approved application for premarket approval (PMA) in effect pursuant to section 515(a) of the Act, 21 U.S.C. § 360e(a), or an approved application for an investigational device exemption (IDE) under section 520(g) of the Act, 21 U.S.C. § 360j(g).
03Registration, listing & premarketThe firm failed to submit a 510(k) notice before introducing the surgical mask.
This product is also misbranded under section 502(o) of the Act, 21 U.S.C. § 352(o), because your firm did not notify the agency of its intent to introduce the devices into commercial distribution, as required by section 510(k) of the Act, 21 U.S.C. § 360(k).
04Labeling, claims & marketing · 21 CFR 807.39Both masks were misbranded because their labeling was false or misleading.
In addition, the KN95 Face Mask*1* and the 3-Ply Surgical Mask Disposable Face Mask are misbranded under section 502(a) of the Act, 21 U.S.C. § 352(a), because their labeling is false or misleading.
05Labeling, claims & marketingThe website displayed a misleading FDA registration certificate for the KN95 mask.
Displaying a “Certification of FDA Registration” issued by “UCL-REGSERVICE INC” (UCL-REGSERVICE Certificate) alongside KN95 Face Mask product information.
06Labeling, claims & marketingThe website displayed a misleading FDA registration certificate for the surgical mask.
Displaying a “Certification of FDA Registration” issued by “Shenzhen CCT Testing Technology Co” (Shenzhen Certificate) alongside the 3-ply Surgical Mask Disposable Face Mask product information.
07Labeling, claims & marketingThe website falsely claimed the surgical mask was FDA approved.
Statement alongside the 3-Ply Surgical Mask Disposable Face Mask that the product is “FDA Approved”
08Labeling, claims & marketingThe website falsely claimed the KN95 masks meet all FDA requirements for medical use.
Statement that the KN95 Face Masks “are genuinly [sic] KN95 which meets all FDA requirements for medical and trade use”
09Labeling, claims & marketingThe FDA logo on the certificate misleadingly implied FDA approval of the KN95 mask.
The UCL-REGSERVICE Certificate bearing the FDA logo, positioned near images of and information about the KN95 Face Mask is misleading because it implies FDA approval, clearance, authorization, certification, endorsement, or other evaluation of the product and/or establishment
10Labeling, claims & marketingFDA has not approved the surgical mask, making contrary statements false.
In addition, FDA has not approved the 3-Ply Surgical Mask Disposable Face Mask, so statements to the contrary are false.
11Labeling, claims & marketingThe FDA logo on the certificate misleadingly implied FDA approval of the surgical mask.
Furthermore, display of the Shenzhen Certificate bearing the FDA logo positioned near images of and information about the 3-ply Surgical Mask Disposable Face Mask is misleading because it implies FDA approval, clearance, authorization, certification, endorsement, or other evaluation of the product(s) and/or establishment
12Labeling, claims & marketingDisclaimers on the certificates were too small and placed to mitigate the misleading impression.
Although the KN95 Face Mask and 3-ply Surgical Mask Disposable Face Mask Certificates contain legible language that appears to be intended to function as a disclaimer, including a statement that the Certificates do not denote FDA endorsement or approval, statements that FDA does not issue or recognize certificates of registration, and a statement that quotes 21 CFR 807.39, the small font size and overall placement of such language could be easily overlooked and does not limit or otherwise mitigate the misleading impression created by the use of the Certificates.
What FDA requested
- Notify FDA in writing within 15 business days of steps taken to address violations
- Explain how the firm plans to prevent these or similar violations from recurring
- Include documentation of any actions taken and a timetable for planned actions
- Provide reasoning and supporting information if the firm believes products are not in violation
FDA Warning Letter
33 paragraphs · 1 sectionText as published on FDA.gov, retrieved Nov 1, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)
1Letter text
17 paragraphs
This is to advise you that the United States Food and Drug Administration (FDA) reviewed your website at the Internet address https://www.fixturedisplays.com/ on April 27, 2021. The FDA has observed that your website offers the “KN95 Face Mask” and “3-ply Surgical Mask Disposable Face Mask” for sale in the United States. Based on our review, these products are devices because they are intended for use in the diagnosis of disease or other conditions or in the cure, mitigation, treatment, or prevention of disease, or to affect the structure or any function of the body, and thus, are devices under section 201(h) of the Federal Food, Drug, and Cosmetic Act (the “Act”), 21 U.S.C. § 321(h).
FDA’s review of your website revealed the following statements that establish that the KN95 Face Mask and 3-ply Surgical Mask Disposable Face Mask are intended for use in the diagnosis of disease or other conditions or in the cure, mitigation, treatment, or prevention of disease, or to affect the structure or any function of the body, including but not limited to:
• Statement that the KN95 Face Masks “are genuinly [sic] KN95 which meets all FDA requirements for medical and trade use” [https://www.fixturedisplays.com/index.php?_route_=Face_Mask_15181-10PK]
• Incorporation of the word “surgical” in the name of the 3-ply Surgical Mask Disposable Face Mask [https://www.fixturedisplays.com/index.php?_route_=Face_Mask_15182-10PK&search=surgical%2520mask]
The 3-ply Surgical Mask Disposable Face Mask (which your website represents is manufactured by Dongguan Weier Medical and Technology Co., Ltd.) is offered for sale in the United States without marketing approval, clearance, or authorization from the FDA. Accordingly, this product is adulterated under section 501(f)(1)(B) of the Act, 21 U.S.C. § 351(f)(1)(B), because your firm does not have an approved application for premarket approval (PMA) in effect pursuant to section 515(a) of the Act, 21 U.S.C. § 360e(a), or an approved application for an investigational device exemption (IDE) under section 520(g) of the Act, 21 U.S.C. § 360j(g). This product is also misbranded under section 502(o) of the Act, 21 U.S.C. § 352(o), because your firm did not notify the agency of its intent to introduce the devices into commercial distribution, as required by section 510(k) of the Act, 21 U.S.C. § 360(k).
In addition, the KN95 Face Mask1 and the 3-Ply Surgical Mask Disposable Face Mask are misbranded under section 502(a) of the Act, 21 U.S.C. § 352(a), because their labeling is false or misleading. FDA registration of a device establishment or assignment of a registration number does not denote FDA approval of the establishment or the device. Thus, references to a firm’s establishment registration and registration number that create an impression of official FDA approval, clearance, authorization, certification, endorsement or other evaluation of the establishment or the devices are misleading and constitute misbranding. See 21 CFR 807.39.
Your website contains a number of false or misleading representations, including but not limited to:
• Displaying a “Certification of FDA Registration” issued by “UCL-REGSERVICE INC” (UCL-REGSERVICE Certificate) alongside KN95 Face Mask product information. The UCL-REGSERVICE Certificate “certifies that Dongguan Arun Industrial, Co., Ltd.…has completed the FDA Establishment Registration and Device Listing with the US Food & Drug Administration…” The UCL-REGSERVICE Certificate has the look of an official government document, and incorporates unauthorized use of the FDA logo2 and an illustration of an eagle with a U.S. flag (or a similar flag) [https://www.fixturedisplays.com/index.php?_route_=Face_Mask_15181-10PK&search=mask]
• Displaying a “Certification of FDA Registration” issued by “Shenzhen CCT Testing Technology Co” (Shenzhen Certificate) alongside the 3-ply Surgical Mask Disposable Face Mask product information. The Shenzhen Certificate “certifies that Dongguan Weier Medical and Technology Co., Ltd.… has completed the FDA Establishment Registration and Device Listing with the US Food & Drug Administration…” The Shenzhen Certificate has the look of an official government document, and incorporates unauthorized use of the FDA logo and an illustration of an eagle with a U.S. flag (or a similar flag) [https://www.fixturedisplays.com/index.php?_route_=Face_Mask_15182-10PK] • Statement alongside the 3-Ply Surgical Mask Disposable Face Mask that the product is “FDA Approved” [https://www.fixturedisplays.com/index.php?_route_=Face_Mask_15182-10PK&search=surgical%2520mask]
• Statement that the KN95 Face Masks “are genuinly [sic] KN95 which meets all FDA requirements for medical and trade use” [https://www.fixturedisplays.com/index.php?_route_=Face_Mask_15181-10PK]
The UCL-REGSERVICE Certificate bearing the FDA logo, positioned near images of and information about the KN95 Face Mask is misleading because it implies FDA approval, clearance, authorization, certification, endorsement, or other evaluation of the product and/or establishment based on the representations that Dongguan Arun Industrial, Co., Ltd. is or was registered with FDA and that the firm is or was in possession of a registration number. In addition, FDA has not approved the 3-Ply Surgical Mask Disposable Face Mask, so statements to the contrary are false. Furthermore, display of the Shenzhen Certificate bearing the FDA logo positioned near images of and information about the 3-ply Surgical Mask Disposable Face Mask is misleading because it implies FDA approval, clearance, authorization, certification, endorsement, or other evaluation of the product(s) and/or establishment based on the representations that Dongguan Weier Medical and Technology Co., Ltd is or was registered with FDA and that the firm is or was in possession of a registration number. Although the KN95 Face Mask and 3-ply Surgical Mask Disposable Face Mask Certificates contain legible language that appears to be intended to function as a disclaimer, including a statement that the Certificates do not denote FDA endorsement or approval, statements that FDA does not issue or recognize certificates of registration, and a statement that quotes 21 CFR 807.39, the small font size and overall placement of such language could be easily overlooked and does not limit or otherwise mitigate the misleading impression created by the use of the Certificates. Such representations are especially concerning from a public health perspective because consumers rely on information provided by sellers to determine whether to purchase a device and your presentation conveys the misimpression that the products have been reviewed and approved by FDA.
We remind you that FDA’s Center for Devices and Radiological Health (CDRH) does not issue device registration certificates to medical device establishments, including to sellers and manufacturers. When an establishment registers and lists its devices, the resulting entry in FDA’s Establishment Registration & Device Listing Database merely denotes that the establishment has provided certain information to FDA.
This letter is not meant to be an all-inclusive list of violations that exist in connection with the products or your operations. It is your responsibility to ensure that the products you sell are in compliance with the Act and its implementing regulations. We advise you to review your website, product labels, and other labeling and promotional materials to ensure that you do not make representations that misbrand the product(s) in violation of the Act.
This letter notifies you of our concerns and provides you with an opportunity to address them. Please notify this office in writing within fifteen (15) business days from the date you receive this letter of the specific steps your firm has taken to address the noted violations, as well as an explanation of how your firm plans to prevent these violations, or similar violations, from occurring again. Include documentation of any actions your firm has taken. If your firm’s planned actions will occur over time, please include a timetable for implementation of those activities. Your firm’s response should be comprehensive and address all violations included in this letter. If you believe that the products are not in violation of the Act, include your reasoning and any supporting information for our consideration.
Your firm’s response should be sent via email to CDRHWarningLetterResponses@fda.hhs.gov or by mail to:
Food and Drug Administration Center for Devices and Radiological Health Office of Regulatory Programs Division of Regulatory Programs 2: Establishment Support Regulatory Inspections and Audits Team White Oak Building 66 10903 New Hampshire Ave. Silver Spring, MD 20993
Refer to the Document number CMS Case# 615052 or CTS# CPT2000930 when replying. We remind you that only written communication is considered as official. If you have any questions about the contents of this letter, please contact: Assistant Director, Paola Barnett at 301-796-5462 or Paola.Barnett@fda.hhs.gov.
Citations and trends
Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.
Regulations
Issue types
Record details
- Issuing center
- Center for Devices and Radiological Health
- Issuing office
- Center for Devices and Radiological Health
- Location
- Downers Grove, IL, United States
- Letter posted date
- Jul 6, 2021
- Letter issue date
- Jun 28, 2021
- Addressed to
- Not recorded
- Inspection dates
- Not recorded
- Response window
- 15 business days after receipt of this letter
Read the source clause
Please notify this office in writing within fifteen (15) business days from the date you receive this letter of the specific steps your firm has taken to address the noted violations, as well as an explanation of how your firm plans to prevent these violations, or similar violations, from occurring again.
- Record length
- 1,651 words · 0 recorded redactions
- Published status
- Close-out published Oct 4, 2021
- Original letter
- View on FDA.gov (opens in a new tab)
- Dataset last checked
- Nov 11, 2026 · How this is built
A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.