David Cosmetic Co., Ltd.
FDA issued a warning letter to David Cosmetic Co., Ltd. (Seo-gu, Incheon, South Korea) on May 2, 2022, citing 21 CFR 211.160 and 21 CFR 211.165. Subject: CGMP, Finished Pharmaceutical, Adulterated.
From the letter: “FDA laboratory testing of a batch of this product in U.S. distribution found that the drug product contained impurities at unacceptable levels.”
At a glance
What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.
- Violations
- 3 findings · 2 issue types
- Cited
- 21 CFR 211.160, 21 CFR 211.165
- Response due
- Not stated in the letter
- FDA asks for
- 5 actions
- Named as possible actions
- Import alert, refusal of admission
- Issued by
- Center for Drug Evaluation and Research
- Published status
- No close-out recorded
AI assisted findings
Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.
01Laboratory controls & testingFDA lab testing found benzene in the hand sanitizer at about 6 ppm, demonstrating CGMP nonconformance.
FDA laboratory testing of a batch of this product in U.S. distribution found that the drug product contained impurities at unacceptable levels. Benzene impurity levels were found to be approximately 6 parts per million (ppm).
02Laboratory controls & testing · 21 CFR 211.160, 21 CFR 211.165The firm does not conduct impurity testing, including benzene, for APIs or finished hand sanitizer products.
In response to FDA’s request during the teleconference for impurity testing results, you responded in a December 29, 2021 communication, stating that you do not conduct impurity testing, including for benzene, of active pharmaceutical ingredients or for your finished hand sanitizer drug products.
03OtherThe firm failed to initiate a recall of the adulterated batch despite committing to do so.
As of the date of this letter, you have yet to initiate a recall.
What FDA requested
- Detailed investigation into how the hand sanitizer drug product contained unacceptable levels of benzene
- All raw materials used to manufacture hand sanitizer drug products, including suppliers’ names, addresses, and contact info
- All batches of hand sanitizer shipped to U.S. with full reconciliation of distributed product
- Complete batch records for all batches distributed to U.S.
- Methanol, benzene, acetal, acetaldehyde and test results for all hand sanitizer batches released and distributed
FDA Warning Letter
28 paragraphs · 4 sectionsText as published on FDA.gov, retrieved Oct 24, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)
1Introduction
4 paragraphs
Warning Letter 320-22-14
May 2, 2022 Dear Mr. Lee:
Your firm is registered as a human drug manufacturer. The U.S. Food and Drug Administration (FDA) conducted testing of a consumer antiseptic hand rub drug product (also referred to as a consumer hand sanitizer), labeled as CALA Advanced Hand Sanitizer Moisturizing with Aloe Vera Extract. This drug product was manufactured at your facility, David Cosmetic Co., Ltd. at 14 Dodam 8-ro, Seo-gu, Incheon, Republic of Korea, and distributed in the U.S.
The results of the FDA laboratory testing of a batch of this product in U.S. distribution demonstrate that this drug product manufactured at your facility is adulterated within the meaning of section 501(a)(2)(B) of the FD&C Act (21 U.S.C. 351(a)(2)(B))1, in that contamination with the impurity benzene at unacceptable levels demonstrates that the quality assurance within your facility is not functioning in accordance with Current Good Manufacturing Practice (CGMP) requirements.
2Adulteration Violations
11 paragraphs
CALA Advanced Hand Sanitizer Moisturizing with Aloe Vera Extract was manufactured at your facility. FDA laboratory testing of a batch of this product in U.S. distribution found that the drug product contained impurities at unacceptable levels. Benzene impurity levels were found to be approximately 6 parts per million (ppm).
Manufacturers should not use benzene in the manufacture of drugs because it is a known human carcinogen that causes leukemia and other blood disorders. FDA has alerted all drug manufacturers to the known risk factors for contamination with benzene. For more information https://www.fda.gov/drugs/pharmaceutical-quality-resources/fda-alerts-drug-manufacturers-risk-benzene-contamination-certain-drugs.
On December 27, 2021, FDA held a teleconference with you. We recommended you consider removing the adulterated batch of CALA Advanced Hand Sanitizer Moisturizing with Aloe Vera Extract currently in distribution from the U.S. market. You committed to recalling the adulterated batch in a December 28, 2021 communication to FDA. In response to FDA’s request during the teleconference for impurity testing results, you responded in a December 29, 2021 communication, stating that you do not conduct impurity testing, including for benzene, of active pharmaceutical ingredients or for your finished hand sanitizer drug products. Because benzene contamination is a known risk of the manufacturing process, a finished product specification for benzene in hand sanitizers is appropriate under 21 CFR 211.160(b). Further, finished product testing of each batch of drug product is required under 21 CFR 211.165. As of the date of this letter, you have yet to initiate a recall.
On January 12, 2022, FDA notified the public of the unacceptable benzene results in your hand sanitizer drugs products at the following website: https://www.fda.gov/drugs/drug-safety-and-availability/fda-updates-hand-sanitizers-consumers-should-not-use
In response to this letter, provide:
A detailed investigation into how the hand sanitizer drug product described above, which was manufactured at your facility contained unacceptable levels of benzene contamination.
A list of all raw materials used to manufacture your hand sanitizer drug products, including the suppliers’ names, addresses, and contact information.
A list of all batches of any hand sanitizer drug products shipped to the U.S. by your firm, and a full reconciliation of all material you distributed.
Copies of the complete batch records for all batches distributed to the U.S.
Methanol, benzene, acetal, acetaldehyde and test results for all hand sanitizer batches released and distributed.
The contamination with benzene in a drug product manufactured in your facility, in addition to the deficiencies in your response to the information we requested during the December 27, 2021 teleconference, demonstrate that the quality assurance within your facility is not functioning in accordance with CGMP requirements under section 501(a)(2)(B) of the FD&C Act.
3CGMP Consultant Recommended
1 paragraph
Based upon the nature of the violations we identified at your firm, we strongly recommend engaging a consultant qualified as set forth in 21 CFR 211.34 to evaluate your operations and to assist your firm in meeting CGMP requirements if your firm intends to resume manufacturing drugs for the U.S. market. We also recommend that the qualified consultant perform a comprehensive audit of your entire operation for CGMP compliance and that the consultant evaluates the completion and efficacy of your corrective actions and preventive actions before you pursue resolution of your firm’s compliance status with FDA. Your use of a consultant does not relieve your firm’s obligation to comply with CGMP. Your firm’s executive management remains responsible for resolving all deficiencies and systemic flaws to ensure ongoing CGMP compliance.
4Conclusion
6 paragraphs
The violations cited in this letter are not intended to be an all-inclusive list of violations associated with your drug products. You are responsible for investigating and determining the causes of any violations and for preventing their recurrence or the occurrence of other violations.
Note that FDA placed all drugs and drug products manufactured by your firm on Import Alert 66-78 on March 10, 2022, as the methods used in and controls used for the manufacture, processing, packing, or holding of these products do not appear to conform to current good manufacturing practices within the meaning of section 501(a)(2)(B) of the FD&C Act. Drugs and drug products that appear to be adulterated may be detained or refused admission without physical examination.
All drugs and drug products manufactured by your firm may remain listed on this import alert until there is evidence establishing that the conditions that gave rise to the appearance of a violation have been resolved, and the Agency has confidence that future entries will be in compliance with the FD&C Act. This may include an inspection prior to the Agency considering the appearance of adulteration to be addressed.
If you decide you want to manufacture drugs for the United States in the future, request a Regulatory Meeting to discuss corrective actions.
This letter notifies you of our findings and provides you an opportunity to address the above deficiencies. After you receive this letter, respond to this office in writing within 15 working days. Specify what you have done to address any violations and to prevent their recurrence. In response to this letter, you may provide additional information for our consideration as we continue to assess your activities and practices. If you cannot do so within 15 working days, state your reasons for delay and your schedule for completion.
Send your electronic reply to CDER-OC-OMQ-Communications@fda.hhs.gov. Identify your response with FEI 3015781135 and ATTN: Rory Geyer.
Citations and trends
Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.
Regulations
Issue types
Record details
- Issuing center
- Center for Drug Evaluation and Research
- Issuing office
- Center for Drug Evaluation and Research
- Location
- Seo-gu, Incheon, South Korea
- Letter posted date
- May 10, 2022
- Letter issue date
- May 2, 2022
- Addressed to
- CEO
- Inspection dates
- Not recorded
- Response window
- Not verified in this snapshot. Consult the original letter.
- Record length
- 1,167 words · 0 recorded redactions
- Published status
- No published close-out
- Original letter
- View on FDA.gov (opens in a new tab)
- Dataset last checked
- Nov 11, 2026 · How this is built
A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.