Catwalk Cosmetic Laboratories Pty Ltd.
FDA issued a warning letter to Catwalk Cosmetic Laboratories Pty Ltd. (Western Cape, South Africa) on Nov 21, 2024, citing 21 CFR 211.84, 21 CFR 211.165, 21 CFR 211.166, 21 CFR 211.100 and 2 more regulations. Subject: CGMP, Finished Pharmaceuticals, Adulterated.
From the letter: “Your firm failed to conduct at least one test to verify the identity of each component of a drug product (21 CFR 211.84(d)(1)).”
At a glance
What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.
- Violations
- 6 findings · 6 issue types
- Response due
- Not stated in the letter
- FDA asks for
- 4 actions
- Named as possible actions
- Import alert, refusal of admission
- Issued by
- Center for Drug Evaluation and Research
- Published status
- No close-out recorded
AI assisted findings
Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.
01Components & suppliers · 21 CFR 211.84(d)(1)The firm failed to conduct at least one test to verify the identity of each component of a drug product.
Your firm failed to conduct at least one test to verify the identity of each component of a drug product (21 CFR 211.84(d)(1)).
02Laboratory controls & testing · 21 CFR 211.165(a)The firm failed to have appropriate laboratory determination of satisfactory conformance to final specifications for each batch of drug product prior to release.
Your firm failed to have, for each batch of drug product, appropriate laboratory determination of satisfactory conformance to final specifications for the drug product, including the identity and strength of each active ingredient, prior to release (21 CFR 211.165(a)).
03Stability & expiry · 21 CFR 211.166(a)The firm failed to establish and follow an adequate written testing program designed to assess the stability characteristics of drug products.
Your firm failed to establish and follow an adequate written testing program designed to assess the stability characteristics of drug products and to use results of stability testing to determine appropriate storage conditions and expiration dates (21 CFR 211.166(a)).
04Production & process controls · 21 CFR 211.100(a)The firm failed to establish written procedures for production and process control designed to assure drug products have the identity, strength, quality, and purity they purport to possess.
Your firm failed to establish written procedures for production and process control designed to assure that the drug products you manufacture have the identity, strength, quality, and purity they purport or are represented to possess (21 CFR 211.100(a)).
05Quality unit & oversight · 21 CFR 211.22(a)The firm failed to establish an adequate quality control unit with the responsibility and authority to approve or reject all components, drug product containers, closures, in-process materials, packaging materials, labeling, and drug products.
Your firm failed to establish an adequate quality control unit with the responsibility and authority to approve or reject all components, drug product containers, closures, in-process materials, packaging materials, labeling, and drug products (21 CFR 211.22(a)).
06Registration, listing & premarket · 21 CFR 1.74(a)(1)The firm failed to ensure that electronic import entry submissions declare the correct manufacturer.
Based on information collected during the inspection and FDA import records, there appear to be discrepancies in the electronic import entry submissions for your drug products, specifically regarding the declaration of the correct manufacturer.
Additional FDA passages
1 extracted findingsSelected FDA passages, not the complete letter.
Failure to address any violations may also result in the FDA continuing to refuse admission of articles manufactured at Catwalk Cosmetic Laboratories Pty Ltd., at 105 Capricorn Drive, Capricorn Park, Muizenberg, Western Cape, 7945, South Africa, into the United States under section 801(a)(3) of the FD&C Act, 21 U.S.C. 381(a)(3). Articles under this authority that appear to be adulterated may be detained or refused admission.
What FDA requested
- Engage a consultant qualified as set forth in 21 CFR 211.34 to evaluate operations and assist in meeting CGMP requirements.
- The qualified consultant should perform a comprehensive six-system audit of the entire operation for CGMP compliance.
- The qualified consultant should evaluate the completion and efficacy of corrective actions and preventive actions before pursuing resolution of compliance status with FDA.
- Ensure that firms shipping or importing drug products and entry filers declare the firm as the manufacturer, using the registration number and product listing number(s).
FDA Warning Letter
43 paragraphs · 6 sectionsText as published on FDA.gov, retrieved Oct 19, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)
1Introduction
6 paragraphs
Warning Letter 320-25-18
November 21, 2024 Dear Mr. Lavender:
Your facility is registered with the United States Food and Drug Administration (FDA) as a manufacturer of over-the-counter (OTC) drug products. FDA has reviewed the records you submitted in response to our March 25, 2024 request for records and other information pursuant to section 704(a)(4) of the Federal Food, Drug, and Cosmetic Act (FD&C Act) for your facility, Catwalk Cosmetic Laboratories Pty Ltd., FEI 3014345294, at 105 Capricorn Drive, Capricorn Park, Muizenberg, Western Cape, 7945 South Africa.
This warning letter summarizes significant violations of Current Good Manufacturing Practice (CGMP) regulations for finished pharmaceuticals. See Title 21 Code of Federal Regulations, parts 210 and 211 (21 CFR, parts 210 and 211).
Because your methods, facilities, or controls for manufacturing, processing, packing, or holding of drugs as described in your response to our 704(a)(4) request do not conform to CGMP, your drug products are adulterated within the meaning of section 501(a)(2)(B) of the FD&C Act (21 U.S.C. 351(a)(2)(B)).
Following review of records and other information provided pursuant to section 704(a)(4) of the FD&C Act, significant violations were observed including, but not limited to, the following:
2704(a)(4) Request for Records and Related CGMP Violations
0 paragraphs
31. Your firm failed to conduct at least one test to verify the identity of each component of a drug product (21 CFR 211.84(d)(1)).
19 paragraphs
Your firm manufactures OTC drug products including (b)(4) Cream. Based on the records and information provided, you did not demonstrate that you adequately tested the identity of your incoming components (i.e., (b)(4)) used in the manufacture of your drug products. In your response, you state that you only check whether the appearance of the incoming components matches the description on the supplier’s certificate of analysis and, if possible, you check the rancidity of the components based on odor.
(b)(4)
The records and information you provided do not demonstrate that you adequately test each shipment of each lot of (b)(4) for identity, a component at higher risk for (b)(4) and (b)(4) contamination. Your response states that you do not perform (b)(4) or (b)(4) limit testing on your incoming (b)(4) component. Identity testing for (b)(4) and certain other high-risk drug components1 include a (b)(4) limit test in the United States Pharmacopeia (USP) to ensure that the component meets the relevant safety limits. Because you did not perform identity testing on each shipment of each lot using the USP identification test that detects these hazardous impurities, you failed to assure the acceptability of these components for use in the manufacture of your drug products.
The use of ingredients contaminated with (b)(4) or (b)(4) has resulted in various lethal poisoning incidents in humans worldwide. (b)(4).
Without adequate testing you do not have scientific evidence that your raw materials conform to appropriate specifications prior to use in the manufacture of your drug products.
2. Your firm failed to have, for each batch of drug product, appropriate laboratory determination of satisfactory conformance to final specifications for the drug product, including the identity and strength of each active ingredient, prior to release (21 CFR 211.165(a)).
Based on the records and information provided, you did not demonstrate that you adequately tested your finished drug products prior to release and distribution. For example, you stated that you only perform pH, viscosity, and “organoleptic comparison” testing.
Full release testing, including strength and identity testing of the active ingredient, must be performed before drug product release and distribution. Without adequate testing, you do not have adequate scientific evidence to assure that your drug products conform to appropriate specifications before release.
3. Your firm failed to establish and follow an adequate written testing program designed to assess the stability characteristics of drug products and to use results of stability testing to determine appropriate storage conditions and expiration dates (21 CFR 211.166(a)).
Based on the records and information provided, you did not demonstrate that your drug products remain acceptable throughout their assigned shelf life. For example, you indicated that potency and assay testing are not part of your stability program.
Without appropriate stability studies, you do not have scientific evidence to support whether your drug products meet established specifications and retain their quality attributes through their labeled expiry.
4. Your firm failed to establish written procedures for production and process control designed to assure that the drug products you manufacture have the identity, strength, quality, and purity they purport or are represented to possess (21 CFR 211.100(a)).
The information provided did not demonstrate that your manufacturing processes are reproducible and controlled to yield a product of uniform character and quality. Specifically, you stated that your firm does not have process validation procedures or process validation studies.
Process validation evaluates the soundness of design and state of control of a process throughout its lifecycle. Each significant stage of a manufacturing process must be designed appropriately and assure the quality of raw material inputs, in-process materials, and finished drugs. Process qualification studies includes intensive monitoring and testing of throughout each significant process stage to characterize intra-batch variation and evaluates batches to determine whether an initial state of control has been established.
Successful process qualification studies are necessary before commercial distribution. Thereafter, ongoing vigilant oversight of process performance and product quality is necessary to ensure you maintain a stable manufacturing operation throughout the product lifecycle.
5. Your firm failed to establish an adequate quality control unit with the responsibility and authority to approve or reject all components, drug product containers, closures, in-process materials, packaging materials, labeling, and drug products (21 CFR 211.22(a)).
The records and information you provided demonstrate that your quality unit (QU) did not effectively exercise its responsibilities to oversee the quality of your drug manufacturing operations. For example, your QU did not adequately exercise its authority in the approval or rejection of components in your Materials System.
Your QU is responsible for fully exercising its authority and responsibilities. FDA is concerned that your QU may also not be conducting appropriate oversight regarding CGMP operations.
See FDA’s guidance document Quality Systems Approach to Pharmaceutical CGMP Regulations for help implementing quality systems and risk management approaches to meet the requirements of CGMP regulations 21 CFR, parts 210 and 211 at https://www.fda.gov/media/71023/download.
4CGMP Consultant Recommended
1 paragraph
Based upon the nature of the violations we identified at your firm, you should engage a consultant qualified as set forth in 21 CFR 211.34 to evaluate your operations and to assist your firm in meeting CGMP requirements if your firm intends to resume manufacturing drugs for the U.S. market. The qualified consultant should also perform a comprehensive six-system audit of your entire operation for CGMP compliance and evaluate the completion and efficacy of your corrective actions and preventive actions before you pursue resolution of your firm’s compliance status with FDA.
5Drug Import Information
1 paragraph
Based on information collected during the inspection and FDA import records, there appear to be discrepancies in the electronic import entry submissions for your drug products, specifically regarding the declaration of the correct manufacturer. Prior to distributing products intended for the United States, you should ensure that the firms shipping or importing your drug products, and the entry filers transmitting the electronic data to U.S. Customs and Border Protection and FDA, are declaring your firm as the manufacturer, as well as using your registration number and product listing number(s). If other firms are shipping your products they may be declared as the shipper; however, your firm needs to be declared as the manufacturer. See 21 CFR 1.74(a)(1).
6Conclusion
6 paragraphs
The violations cited in this letter are not intended to be an all-inclusive list of violations that exist at your facility. You are responsible for investigating and determining the causes of any violations and for preventing their recurrence or the occurrence of other violations.
FDA placed your firm on Import Alert 66-40 on November 18, 2024.
Correct any violations promptly. FDA may withhold approval of new applications or supplements listing your firm as a drug manufacturer until any violations are completely addressed and we confirm your compliance with CGMP. We may re-inspect to verify that you have completed corrective actions to any violations.
Failure to address any violations may also result in the FDA continuing to refuse admission of articles manufactured at Catwalk Cosmetic Laboratories Pty Ltd., at 105 Capricorn Drive, Capricorn Park, Muizenberg, Western Cape, 7945, South Africa, into the United States under section 801(a)(3) of the FD&C Act, 21 U.S.C. 381(a)(3). Articles under this authority that appear to be adulterated may be detained or refused admission.
This letter notifies you of our findings and provides you an opportunity to address the above deficiencies. After you receive this letter, respond to this office in writing within 15 working days Specify what you have done to address any violations and to prevent their recurrence. In response to this letter, you may provide additional information for our consideration as we continue to assess your activities and practices. If you cannot complete corrective actions within 15 working days, state your reasons for delay and your schedule for completion.
Send your electronic reply to CDER-OC-OMQ-Communications@fda.hhs.gov. Identify your response with FEI 3014345294 and ATTN: Rory Geyer.
Citations and trends
Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.
Regulations
Issue types
Record details
- Issuing center
- Center for Drug Evaluation and Research
- Issuing office
- Center for Drug Evaluation and Research
- Location
- Western Cape, South Africa
- Letter posted date
- Nov 26, 2024
- Letter issue date
- Nov 21, 2024
- Addressed to
- General Manager
- Inspection dates
- Not recorded
- Response window
- Not verified in this snapshot. Consult the original letter.
- Record length
- 1,562 words · 16 recorded redactions
- Published status
- No published close-out
- FDA reference
- 320-25-18
- Original letter
- View on FDA.gov (opens in a new tab)
- Dataset last checked
- Nov 11, 2026 · How this is built
A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.