The Anthos Group, Inc.
FDA issued a warning letter to The Anthos Group, Inc. (El Segundo, CA, United States) on Nov 3, 2022. Subject: Refusal to Provide Access to and Copying of Records.
From the letter: “You failed to respond to these attempted communications or otherwise provide the requested records or other information.”
At a glance
What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.
- Violations
- 1 finding · 1 issue type
- Cited
- No CFR or ISO section
- Response due
- Not stated in the letter
- FDA asks for
- 3 actions
- Named as possible actions
- Refusal of admission
- Issued by
- Center for Drug Evaluation and Research
- Published status
- No close-out recorded
AI assisted findings
Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.
01Records & data integrityFailed to respond to FDA's section 704(a)(4) records requests and follow-up communications, including a returned certified letter and unanswered phone call.
You failed to respond to these attempted communications or otherwise provide the requested records or other information.
What FDA requested
- Confirm or update your registration and/or drug listing status
- Indicate whether you will respond to the request for records and other information
- If no longer manufacturing drugs, delist all drugs previously listed with FDA using the last lot expiration date as the marketing end date, and deregister the facility
FDA Warning Letter
16 paragraphs · 1 sectionText as published on FDA.gov, retrieved Oct 11, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)
1Letter text
9 paragraphs
Your firm is registered with the United States Food and Drug Administration (FDA or Agency) as a manufacturer of over-the-counter (OTC) drug products; specifically, products including VERTRA Hand Sanitizer. On December 4, 2020, the FDA sent an electronic request for records and other information pursuant to section 704(a)(4) of the Federal Food, Drug, and Cosmetic Act (FD&C Act), 21 U.S.C. 374(a)(4), to the contact e-mail address provided in your registration file. After a second request was sent to your contact e-mail address, your firm responded stating that you had forwarded FDA’s request to the appropriate manufacturer. The Agency sent a follow-up written request for such records and other information by certified return-receipt mail on August 12, 2021 to the physical address provided in your registration file. The written request was returned after multiple delivery attempts. FDA attempted to contact you at the telephone number provided in your registration file regarding this matter which went unanswered. You failed to respond to these attempted communications or otherwise provide the requested records or other information. Pursuant to section 704(a)(4), FDA’s request and follow-up communication included a sufficient and clear description of the records sought.
It is a prohibited act under section 301(e) of the FD&C Act (21 U.S.C. 331(e)) to refuse to permit access to or copying of any record as required by section 704(a).
Since declaration of the COVID-19 public health emergency,1 a number of hand sanitizer products have been recalled due to quality issues including substitution with other drug substances, impurities at unacceptable levels, and subpotency.2 The Agency has reached out to registered OTC drug firms with hand sanitizers included in their product listing to assess the overall quality of the drugs registered as manufactured by these firms. Because your OTC drug firm failed to respond to the section 704(a)(4) records requests and associated communication attempts, we have no indication of the level of quality assurance for drugs registered as manufactured at your facility.
Respond to this letter within 48 hours to confirm or update your registration and/or drug listing status and indicate whether you will respond to the request for records and other information. If you are no longer manufacturing drugs, delist all the drugs previously listed with FDA, using the last lot expiration date as the marketing end date of the product, and deregister your facility accordingly.
The Agency may conduct an inspection to verify information provided and/or to evaluate the compliance of your manufacturing operations.
Continued non-response regarding questions of the quality assurance of the drugs manufactured at your facility may lead to inclusion on the Agency’s list of hand sanitizers consumers should not use, at: https://www.fda.gov/drugs/drug-safety-and-availability/fda-updates-hand-sanitizers-consumers-should-not-use.
You may provide additional information for our consideration as we continue to assess your activities and practices.
Send your electronic reply to CDER-OC-OMQ-Communications@fda.hhs.gov.
Identify your response with FEI 3016861323 and ATTN: Rory Geyer.
Citations and trends
Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.
This letter cites no 21 CFR section or ISO 13485 clause.
Issue types
Record details
- Issuing center
- Center for Drug Evaluation and Research
- Issuing office
- Center for Drug Evaluation and Research
- Location
- El Segundo, CA, United States
- Letter posted date
- Nov 8, 2022
- Letter issue date
- Nov 3, 2022
- Addressed to
- President
- Inspection dates
- Not recorded
- Response window
- Not verified in this snapshot. Consult the original letter.
- Record length
- 590 words · 0 recorded redactions
- Published status
- No published close-out
- Original letter
- View on FDA.gov (opens in a new tab)
- Dataset last checked
- Nov 11, 2026 · How this is built
A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.