Amazon.com, Inc.
FDA issued a warning letter to Amazon.com, Inc. (Seattle, WA, United States) on Dec 20, 2023, citing 21 CFR 201.5 and 21 CFR 201.100. Subject: Finished Pharmaceuticals, Unapproved New Drug, Misbranded.
From the letter: “The “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” products that are marketed as dietary supplements are drugs as defined by section 201(g)(1) of the FD&C Act…”
At a glance
What a reviewer notes before reading: findings, citations, the response deadline and what the letter warns of.
- Violations
- 6 findings · 1 issue type
- Cited
- 21 CFR 201.5, 21 CFR 201.100
- Response due
- Not stated in the letter
- FDA asks for
- 4 actions
- Named as possible actions
- Seizure, injunction
- Issued by
- Center for Drug Evaluation and Research
- Published status
- No close-out recorded
AI assisted findings
Model-assisted reading of each issue. Open one to see the FDA text it comes from, and check it against the full letter.
01Labeling, claims & marketingProducts are drugs because their labeling bears claims such as 'Energy Boost' and 'THE POWER TO GO AGAIN! STRENGTH * ENERGY * ENDURANCE'.
The “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” products that are marketed as dietary supplements are drugs as defined by section 201(g)(1) of the FD&C Act, 21 U.S.C. 321(g)(1), because they are intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease and/or intended to affect the structure or any function of the body.
02Labeling, claims & marketingProducts are new drugs without approved applications, violating sections 301(d) and 505(a).
“MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” are not generally recognized as safe and effective for their above referenced uses and, therefore, are “new drugs” under section 201(p) of the FD&C Act, 21 U.S.C. 321(p).
03Labeling, claims & marketingProducts are misbranded under section 502(a) because labeling fails to disclose PDE-5 inhibitors, which can cause dangerous interactions.
The labeling for these products does not declare that they contain PDE-5 inhibitors. The use of PDE-5 inhibitors can be associated with significant safety issues and the risk of serious adverse events. The undeclared PDE-5 inhibitors in these products may pose serious health risks because consumers with underlying medical issues may take the products without knowing that they can cause serious harm or interact in dangerous ways with other drugs they may be taking.
04Labeling, claims & marketing · 21 CFR 201.5, 21 CFR 201.100(c)(2)Products are misbranded because they lack adequate directions for use, as they are prescription drugs without approved applications.
“MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” are also misbranded under section 502(f)(1) of the FD&C Act, 21 U.S.C. 352(f)(1), in that their labeling fails to bear adequate directions for their intended uses.
05Labeling, claims & marketingProducts are misbranded because labeling lacks adequate warnings about the risks of undeclared PDE-5 inhibitors.
The undeclared sildenafil or tadalafil in “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” also causes the products to be misbranded under section 502(f)(2) of the FD&C Act, 21 U.S.C. 352(f)(2), because their labeling lacks adequate warnings against unsafe dosage or methods or duration of administration or application, in such manner and form, as are necessary for the protection of users.
06Labeling, claims & marketingThe food product 'X Max Triple Shot Energy Honey' contains tadalafil, making its distribution a prohibited act under section 301(ll).
It is a prohibited act under section 301(ll) of the FD&C Act, 21 U.S.C. 331(ll), to introduce or deliver for introduction into interstate commerce any food to which has been added a drug approved under section 505 of the FD&C Act or for which substantial clinical investigations have been instituted and for which the existence of such investigations has been made public. As noted above, FDA purchased “X Max Triple Shot Energy Honey” from www.amazon.com and confirmed through laboratory testing that the product contained undeclared tadalafil.
What FDA requested
- explain the specific steps taken to address any violations
- explain each step being taken to prevent the recurrence of violations, including steps to ensure that Amazon will no longer introduce or deliver for introduction into interstate commerce unapproved new drugs and/or misbranded products with undeclared drug ingredients
- provide copies of related documentation
- if the firm believes the products are not in violation, include reasoning and supporting information
FDA Warning Letter
50 paragraphs · 11 sectionsText as published on FDA.gov, retrieved Oct 9, 2026. Layout added for reading; the wording is FDA’s. View on FDA.gov (opens in a new tab)
1Introduction
4 paragraphs
This letter concerns your firm’s distribution of products that violate the Federal Food, Drug, and Cosmetic Act (the “FD&C Act”). The United States Food and Drug Administration (FDA) purchased on your website, www.amazon.com, products that are labeled as energy enhancing supplements or food, but laboratory analyses confirmed that they contained undeclared and potentially harmful active pharmaceutical ingredients. As discussed further below, your firm is responsible for introducing or delivering for introduction into interstate commerce products that are unapproved new drugs under section 505(a) of the FD&C Act, 21 U.S.C. 355(a). Furthermore, the products are misbranded drugs under section 502 of the FD&C Act, 21 U.S.C. 352. As explained further below, introducing or delivering these products for introduction into interstate commerce is prohibited under sections 301(a), 301(d), and 505(a) of the FD&C Act, 21 U.S.C. 331(a), 331(d), and 355(a). Your firm is also responsible for introducing or delivering for introduction into interstate commerce a food that is prohibited under section 301(ll) of the FD&C Act, 21 U.S.C. 331(ll).
FDA purchased “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” “Mens Maximum Energy Supplement,” and “X Max Triple Shot Energy Honey” through your website, www.amazon.com. All of these products were introduced or delivered for introduction into interstate commerce by Amazon via your Fulfillment by Amazon service.1 FDA confirmed through laboratory analyses that the “MANNERS Energy Boost,” “Round 2,” “Genergy,” and “X Max Triple Shot Energy Honey” products, purchased on www.amazon.com, contained the active pharmaceutical ingredient (API) tadalafil; and the “WeFun,”2 “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” products, also purchased on www.amazon.com, contained the API sildenafil. These ingredients are not declared on the products’ labeling.3 Sildenafil and tadalafil are phosphodiesterase type-5 (PDE-5) inhibitors and the active ingredients in the FDA-approved prescription drugs Viagra and Cialis, respectively, used to treat erectile dysfunction (ED). These undeclared ingredients may interact with nitrates found in some prescription drugs, such as nitroglycerin, and may lower blood pressure to dangerous levels.
Information on the labels and/or labeling of “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” demonstrates that these products are marketed as dietary supplements4. However, these products do not meet the definition of “dietary supplement” under section 201(ff) of the FD&C Act, 21 U.S.C. 321(ff). Under section 201(ff)(3)(B)(i) of the FD&C Act, 21 U.S.C. 321(ff)(3)(B)(i), a product is not a dietary supplement if it includes an article that is approved as a new drug under section 505 of the FD&C Act, unless that article was marketed as a dietary supplement or food before its approval as a drug. Sildenafil and tadalafil were not marketed as dietary supplements or as foods before Viagra and Cialis were FDA-approved. FDA approved Viagra (containing sildenafil as the active ingredient) as a new drug on March 27, 1998. FDA approved Cialis (containing tadalafil as the active ingredient) as a new drug on November 21, 2003. Given that sildenafil and tadalafil were not marketed as dietary supplements or as foods before Viagra and Cialis were FDA-approved, “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement,” which contain sildenafil or tadalafil, are excluded from the definition of “dietary supplement” under section 201(ff)(3)(B)(i) of the FD&C Act.
The remaining product, “X Max Triple Shot Energy Honey,” is a food5 that was confirmed by laboratory analysis to contain tadalafil.
2Unapproved New Drugs
1 paragraph
The “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” products that are marketed as dietary supplements are drugs as defined by section 201(g)(1) of the FD&C Act, 21 U.S.C. 321(g)(1), because they are intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease and/or intended to affect the structure or any function of the body. Examples of claims observed on the labeling, including the outer packaging, that establish the intended use of these products as drugs include, but may not be limited to, the following:
3“MANNERS Energy Boost”
2 paragraphs
From the product label:
“Energy Boost”
4“Round 2”
2 paragraphs
From the product label:
“THE POWER TO GO AGAIN! STRENGTH * ENERGY * ENDURANCE”
5“WeFun”
2 paragraphs
From the product label:
“Energy[,] Performance”
6“Genergy”
2 paragraphs
From the product label:
“ENERGY FOR MEN”
7“Big Guys Male Energy Supplement”
5 paragraphs
From the product label:
From the product name: “Male Energy Supplement”
“Extreme Power”
“Focus . . . Energy . . . Mood”
“500 MG POWER BOOST”
8“Mens Maximum Energy Supplement”
5 paragraphs
From the product label:
The product name: “Mens Maximum Energy Supplement”
“NEVER ENDING ENERGY!”
“STRENGTH[,] ENERGY[,] ENDURANCE”
“MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” are not generally recognized as safe and effective for their above referenced uses and, therefore, are “new drugs” under section 201(p) of the FD&C Act, 21 U.S.C. 321(p). With certain exceptions not applicable here, new drugs may not be legally introduced or delivered for introduction into interstate commerce without prior approval from the FDA, as described in sections 301(d) and 505(a) of the FD&C Act, 21 U.S.C. 331(d) and 355(a). There are no FDA-approved applications in effect for “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement.” Introduction or delivery of these products into interstate commerce without approved applications violates sections 301(d) and 505(a) of the FD&C Act, 21 U.S.C. 331(d) and 355(a).
9Misbranded Drugs
4 paragraphs
Additionally, “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” are misbranded under section 502(a) of the FD&C Act, 21 U.S.C. 352(a). Under section 502(a) of the FD&C Act, 21 U.S.C. 352(a), a drug is misbranded if its labeling is false or misleading in any particular. Section 201(n) of the FD&C Act, 21 U.S.C. 321(n), provides that, in determining whether an article’s labeling or advertising “is misleading there shall be taken into account . . . not only representations made or suggested . . . but also the extent to which the labeling or advertising fails to reveal facts material in light of such representations.” The labeling for these products does not declare that they contain PDE-5 inhibitors. The use of PDE-5 inhibitors can be associated with significant safety issues and the risk of serious adverse events. The undeclared PDE-5 inhibitors in these products may pose serious health risks because consumers with underlying medical issues may take the products without knowing that they can cause serious harm or interact in dangerous ways with other drugs they may be taking. For example, PDE-5 inhibitors may interact with nitrates found in some prescription drugs (such as nitroglycerin) and can lower blood pressure to dangerous levels. Consumers with diabetes, high blood pressure, or heart disease often take nitrates. The failure to disclose these ingredients in the products’ labeling renders them misbranded under section 502(a) of the FD&C Act.
“MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” are also misbranded under section 502(f)(1) of the FD&C Act, 21 U.S.C. 352(f)(1), in that their labeling fails to bear adequate directions for their intended uses. “Adequate directions for use” means directions under which a layman can use a drug safely and for the purposes for which it is intended (see 21 CFR 201.5). Prescription drugs, as defined in section 503(b)(1) of the FD&C Act, 21 U.S.C. 353(b)(1), include those that, because of their toxicity or other potentiality for harmful effect, and/or the method of their use, and/or the collateral measures necessary for their use, are not safe for use except under supervision of a practitioner licensed by law to administer them. All PDE-5 inhibitors which have been approved for marketing by FDA are limited by an approved new drug application to use under the supervision of a practitioner licensed by law to administer such drugs. “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement,” which contain undeclared sildenafil or tadalafil, are also prescription drugs as defined in section 503(b)(1)(A) of the FD&C Act, and as such, can be used safely only at the direction and under the supervision of a licensed practitioner. Therefore, it is impossible to write “adequate directions for use” for “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” such that a layperson can use these drugs safely for their intended uses. These products are not exempt from the requirements that their labeling bear adequate directions for use by a layperson, 21 CFR 201.100(c)(2) and 201.115, because there are no FDA-approved applications in effect for these products. For these reasons, “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” are misbranded under section 502(f)(1) of the FD&C Act.
The undeclared sildenafil or tadalafil in “MANNERS Energy Boost,” “Round 2,” “WeFun,” “Genergy,” “Big Guys Male Energy Supplement,” and “Mens Maximum Energy Supplement” also causes the products to be misbranded under section 502(f)(2) of the FD&C Act, 21 U.S.C. 352(f)(2), because their labeling lacks adequate warnings against unsafe dosage or methods or duration of administration or application, in such manner and form, as are necessary for the protection of users. As previously noted, there is a potential for serious health risks associated with these products, particularly since anyone who takes these products would be unaware of the presence of the undeclared drug ingredients and placed at risk for the associated adverse events.
The introduction or delivery for introduction into interstate commerce of these misbranded drug products is a prohibited act under section 301(a) of the FD&C Act, 21 U.S.C. 331(a).
10Prohibited Act under Section 301(ll)
1 paragraph
It is a prohibited act under section 301(ll) of the FD&C Act, 21 U.S.C. 331(ll), to introduce or deliver for introduction into interstate commerce any food to which has been added a drug approved under section 505 of the FD&C Act or for which substantial clinical investigations have been instituted and for which the existence of such investigations has been made public. As noted above, FDA purchased “X Max Triple Shot Energy Honey” from www.amazon.com and confirmed through laboratory testing that the product contained undeclared tadalafil. Based on available evidence, FDA has determined that the prohibition in section 301(ll) applies to tadalafil.6 The introduction or delivery for introduction into interstate commerce of “X Max Triple Shot Energy Honey” is therefore prohibited under section 301(ll) of the FD&C Act.
11Conclusion
3 paragraphs
The violations cited in this letter are not intended to be an all-inclusive statement of past or present violations that may exist in connection with the products you distribute. You are responsible for investigating and determining the causes of any violations and for preventing their recurrence or the occurrence of other violations. It is your responsibility to ensure that your firm complies with all requirements of federal law, including FDA regulations.
This letter notifies you of our concerns and provides you an opportunity to address them. Failure to adequately address this matter may result in legal action including, without limitation, seizure and/or injunction. Please submit a written response to this letter within fifteen working days from the date of receipt, explaining the specific steps you have taken to address any violations. Include an explanation of each step being taken to prevent the recurrence of violations, including steps you will take to ensure that Amazon will no longer introduce or deliver for introduction into interstate commerce unapproved new drugs and/or misbranded products with undeclared drug ingredients, as well as copies of related documentation. If you believe that the products you distribute are not in violation of the FD&C Act, include your reasoning and any supporting information for our consideration within fifteen working days from the date of receipt of this letter.
Your response should be sent to U.S. Food and Drug Administration, CDER/OC/Office of Unapproved Drugs and Labeling Compliance by email to FDAAdvisory@fda.hhs.gov.
Citations and trends
Each 21 CFR section, ISO 13485 clause and issue type in this letter, how often it appears across all letters, and its trend by the year FDA issued the letters. 2026 runs to Nov 3, 2026, compared with the same dates last year. Select a row or a bar to see those letters in Letters. As cited in this historical letter, not a statement of current requirements.
Regulations
Issue types
Record details
- Issuing center
- Center for Drug Evaluation and Research
- Issuing office
- Center for Drug Evaluation and Research
- Location
- Seattle, WA, United States
- Letter posted date
- Dec 26, 2023
- Letter issue date
- Dec 20, 2023
- Addressed to
- CEO
- Inspection dates
- Not recorded
- Response window
- Not verified in this snapshot. Consult the original letter.
- Record length
- 2,351 words · 3 recorded redactions
- Published status
- No published close-out
- Original letter
- View on FDA.gov (opens in a new tab)
- Dataset last checked
- Nov 11, 2026 · How this is built
A response window is not a calculated due date. Source excerpts are selected passages. Finding interpretations and categories are model-assisted. Verify the original letter before relying on a finding.