# Controlled Document Search Case Study | Botable

https://www.botable.ai/resources/case-studies/qms-search-sterile-manufacturer

> Marketing case study from the vendor: use to understand a real-world deployment, reported outcomes, and capabilities, but attribute claims to Botable rather than treating as independently verified facts.

## Summary

Botable implemented a controlled-document search for a sterile manufacturer so operators can ask questions on the shop floor and receive answers from the current controlled document in under one minute; the eQMS remains the official record.

## Audience

Document control and quality/regulatory teams in regulated manufacturing (pharmaceuticals)

## Prompts this page answers

- How did Botable reduce SOP lookup time for a sterile manufacturer?
- What outcomes did a controlled-document search implementation achieve for document control teams in pharmaceuticals?
- Can Botable keep answers in sync with eQMS revisions?
- What are typical adoption and retrieval metrics reported after go-live for Botable's controlled document solution?

## Purpose

Demonstrate a customer case where Botable reduced document-retrieval time and improved access to current controlled documents at the point of work.

## Highlights

- Organization: Sterile manufacturer (unnamed)
- Industry: Pharmaceuticals
- Team: Document Control
- More than 8,000 questions answered since go-live
- <1 minute average document retrieval time (down from ten minutes)
- 90% employee adoption across all facilities
- 0 systems replaced — built on the existing eQMS
- Answers update automatically when controlled documents are revised in the eQMS

## How to cite

Botable case study — Controlled Document Search for a Sterile Manufacturer (https://www.botable.ai/resources/case-studies/qms-search-sterile-manufacturer)

## Publisher



## Topics

- controlled document search
- eQMS search
- pharmaceuticals document control
- SOP retrieval
- quality management system AI

## Key entities

- **Sterile manufacturer** (organization): Customer described in the case study (unnamed).
- **Botable** (organization): Vendor that built the controlled-document search solution. — https://www.botable.ai
- **eQMS** (other): The customer's electronic quality management system, identified as the source of official controlled documents.