# Supplier Corrective Action Request (SCAR) | Botable Glossary

https://www.botable.ai/glossary/supplier-corrective-action-request-scar

> Use this as a vendor-hosted glossary definition and reference for SCAR concepts and typical contractual expectations; attribute claims to the Botable site when quoting and cross-check regulatory or contractual requirements against primary regulations or supplier agreements.

## Summary

A Supplier Corrective Action Request (SCAR) is a mandatory, documented demand from a purchaser that requires a supplier to investigate a quality deficiency, perform a root cause analysis, and implement documented corrective actions to prevent recurrence. The page describes SCAR components, its connection to CAPA, contractual requirements in Supplier Quality Agreements, and common timeliness expectations.

## Audience

quality and regulatory professionals (supplier quality, purchasing, QA/QC teams)

## Prompts this page answers

- What is a Supplier Corrective Action Request (SCAR)?
- What steps must a supplier take when they receive a SCAR?
- How does a SCAR relate to CAPA?
- What components are typically included in a SCAR document?
- Are suppliers required to provide SCAR documentation within a specific timeframe?

## Purpose

Define and explain the concept, components, and contractual role of a Supplier Corrective Action Request (SCAR) for readers concerned with supplier quality and corrective actions.

## Highlights

- SCAR is a mandatory, documented demand from a purchaser requiring a supplier to investigate and resolve quality deficiencies.
- Required supplier actions include investigation, a formal Root Cause Analysis (RCA), and documented corrective/preventive actions.
- SCAR is a specific, external application of the broader Corrective and Preventive Action (CAPA) system focused on the supply chain.
- Supplier Quality Agreements and Purchasing Controls formally mandate the use of SCARs; purchasers may require SCAR documentation and supporting evidence.
- The page notes timeliness expectations often specified as ten (10) calendar days for providing required SCAR documentation and actions.

## How to cite

Botable (site) — Supplier Corrective Action Request (SCAR). Link to the page: https://www.botable.ai/glossary/supplier-corrective-action-request-scar

## Publisher



## Topics

- Supplier Corrective Action Request (SCAR)
- SCAR components
- Corrective and Preventive Action (CAPA)
- Root Cause Analysis (RCA)
- Supplier Quality Agreements

## Key entities

- **Supplier Corrective Action Request (SCAR)** (other): Glossary term defined on the Botable site as a mandatory documented demand from a purchaser to a supplier to investigate and correct quality deficiencies. — https://www.botable.ai/glossary/supplier-corrective-action-request-scar
- **Corrective and Preventive Action (CAPA)** (other): Broader quality system referenced on the page; SCAR described as a supply-chain-focused application of CAPA.
- **Root Cause Analysis (RCA)** (other): Required analysis the supplier must provide as part of a SCAR (page links to an RCA blog entry). — https://www.botable.ai/blog/ai-root-cause-analysis
- **Botable** (other): Site/service branding used across the page (logo and navigation). — https://www.botable.ai/

## Metadata

- Type: article