# Interested Parties | Botable Glossary

https://www.botable.ai/glossary/interested-parties

> A glossary/article entry and explanatory guidance from the Botable site — useful as an introductory reference for QMS concepts; attribute claims to the Botable glossary when quoting, and corroborate with the ISO 9001:2015 standard or primary sources for compliance-critical decisions.

## Summary

Defines 'Interested Parties' (stakeholders) as individuals or organizations relevant to a quality management system whose needs and expectations the organization must determine, monitor, and review, and explains how the concept is applied in ISO 9001:2015 with examples and associated considerations.

## Audience

Quality management professionals and teams implementing or maintaining an ISO 9001:2015 QMS

## Prompts this page answers

- What are 'interested parties' under ISO 9001:2015?
- How should an organization determine which stakeholders are relevant to its QMS?
- How are requirements of interested parties used within ISO 9001 clauses like scope, risk planning, and design?
- What are common challenges when considering interested parties during QMS implementation?

## Purpose

To explain the concept of Interested Parties in the context of Quality Management Systems (QMS) and ISO 9001:2015, provide examples, outline how their requirements are used in QMS activities, and surface common FAQs and implementation challenges.

## Highlights

- Interested Parties (stakeholders) are individuals or organizations relevant to the QMS whose needs and expectations must be determined, monitored, and reviewed.
- The concept is a fundamental component of the QMS framework as defined under ISO 9001:2015.
- Organizations must determine which interested parties are relevant and the requirements of those parties as part of 'Context of the organization' (Clause 4).
- Requirements of interested parties feed into scope definition, risk and opportunity planning, design and development planning, and monitoring customer satisfaction.
- Not every interested party is relevant to a given QMS; organizations need only consider those that are relevant.

## How to cite

Credit Botable Glossary (Interested Parties) and link to https://www.botable.ai/glossary/interested-parties

## Publisher

**Botable** — Publisher of botable.ai.

## Topics

- Interested Parties
- ISO 9001:2015
- quality management system
- stakeholders
- context of the organization

## Key entities

- **ISO 9001:2015** (other): The ISO standard referenced on the page defining requirements for quality management systems.
- **ISO 9000** (other): The ISO family of standards mentioned as recognizing stakeholder needs.
- **FDA** (organization): Regulatory agency cited as an example of an interested party for medical device organizations.
- **Botable** (organization): The website hosting the glossary entry. — https://www.botable.ai/

## Metadata

- Type: article